News & Resources

The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

The phone number for media enquiries from journalists is: 0475 741 007.

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Media Release
Bank fees drop following abolition of ATM withdrawal fees
20 June 2019

While the cost of living for Australian families continues to rise, bank fees charged to households have dropped by 6.5% over the last 12 months, the largest fall since 2010, according to the latest RBA data. While the cost of living for Australian families continues to rise, bank fees charged to households have dropped by… Read more »

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Media Release
Banking industry welcomes new economic team
27 May 2019

The Australian Banking Association welcomes the reappointment of Treasurer the Hon Josh Frydenberg MP and the new appointments of the Hon Michael Sukkar MP as Assistant Treasurer and Minister for Housing and Senator Jane Hume as Assistant Minister for Superannuation, Financial Services and Financial Technology.   The industry is committed to earning back the trust… Read more »

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Publication
Customer Advocates Post-Implementation Review
10 May 2019

Deloitte have released their report outlining observations and recommendations from the Post-Implementation Review of the ABA’s Customer Advocate Initiative.

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Speech
Speech to the Financial Times Live Conference
9 April 2019

Enhancing Corporate Integrity in Banking: The Royal Commission has had a profound and enduring effect on the structure, culture and operation of banking in this country, forever searing in their minds the high cost of misconduct to reputation, brand and shareholder value.

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Media Release
Social Impact Investing Taskforce a welcome first step
3 April 2019

Today’s announcement of a Social Impact Investing Taskforce and three trial sites is a welcome step by the Federal Government and answers the banking industry’s call for a clear direction on this innovative solution to tackling entrenched disadvantage. CEO of the Australian Banking Association Anna Bligh said banks welcome the announcement by the Treasurer, Minister… Read more »

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Speech
Speech to the 2019 AFR Banking and Wealth Summit
27 March 2019

‘Unquestionably good’ means going above and beyond the expectations of customers with products, services and, importantly, behavior.

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Media Release
Raising the bar to help customers doing it tough
20 March 2019

Customers at risk of elder financial abuse, those exiting a violent relationship and someone experiencing an unexpected long-term illness are among the focus of new ‘vulnerable customer guidelines’, on which public consultation opens today. The consultation, open to the public, will result in a new industry guideline on supporting vulnerable customers, to complement the new… Read more »

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Media Release
Further measures to enforce industry codes a welcome step
18 March 2019

Today’s release of a consultation paper about further enforcement of industry codes is welcomed by Australia’s banks, who look forward to working with regulators and the Treasury to identify what more can be done to further enforce its new Banking Code of Practice.

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Media Release
Overhaul of bank staff pay on track to meet Royal Commission deadline
12 March 2019

The banking industry welcomes a new independent report by former Public Service Commissioner Mr Stephen Sedgwick AO, released today, which has found that banks are on track to meet their 2020 deadline to overhaul staff pay, a critical issue highlighted by the Royal Commission, while also noting there is more work to be done to ensure full implementation.

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Industry Standards
Conduct Background Check Protocol
1 March 2019

The ABA’s Conduct Background Check Protocol was established in June 2017 to assist subscribing ABA member banks when hiring to find out better information about a job applicant’s past employment history and conduct record. This is designed to create more consistency in hiring so individuals with poor conduct records can’t move from one job to… Read more »

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Media Release
Banking Code shakeup after Royal Commission Final Report
27 February 2019

Farmers, small business owners, customers living in remote areas or with limited English and Australians with basic bank accounts will receive new protections under a revamped Banking Code of Practice in response to the Final Report of the Royal Commission.

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Speech
Re-earning trust: the long road ahead
22 February 2019

A speech by ABA CEO Anna Bligh to the NSW Far Writers’ Lunch

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Media Release
Banks stand ready to help cattle farmers affected by floods
8 February 2019

Queensland cattle farmers affected by flooding are being urged to contact their banks, who have special teams ready to help and provide a wide range of assistance.

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Media Release
Assistance for communities affected by floods and bushfires
5 February 2019

Customers affected by the recent floods in Queensland or bushfires in Tasmania are able to access assistance from their bank, which can include deferred loans payments, waiving fees and charges and assisting with debt consolidation.

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February 2019 Update
5 February 2019

Royal Commission Final Report

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Transcript
4 Feb 19 – Royal Commission Final Report Media Conference
4 February 2019

4 Feb 19 – Royal Commission Final Report Media Conference

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