Don’t tough it out on your own
Banks know that many households and businesses are doing it tough right now as a result of higher interest rates, rising fuel pressures, and other cost-of-living increases. Australia’s banks have specialist teams ready to support small businesses, farmers, and communities across the country.
Contact your bank
If you’re worried about money, contact your bank as soon as you can. Your bank is there to help you. They have a dedicated team to talk through your options. The sooner you talk to them, the sooner they can help you find a solution that’s right for you. Find your bank’s financial hardship assistance team.
What do you need help with?
Depending on individual circumstances, assistance may include:
Lowering home loan or credit card repayments
Restructuring the length of a loan
Moving to interest-only payments for a period
Deferring payments temporarily
Reducing or waiving fees for customers in hardship
Flexible access to savings and term deposits
Expedited access to working capital
Emergency credit increases or temporary overdrafts
Do you need further support?
About the ABA
The ABA’s mission is to support our member banks to build a strong, stable and trusted banking system, to grow the Australian economy and build the financial well-being of all Australians.
Find out more