fbpx
Skip to main content
Click here for the new Financial Assistance Hub

News & Resources

The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact media@ausbanking.org.au or 0475 741 007.


COVID-19 Banking Timeline

see what’s happened in the Australian banking sector


Filter Content

Clear all
Media Releases
ABA welcomes new debt management regulations
5 May 2021

The ABA has welcomed the Federal Treasurer’s release of new regulations that licence debt management firms, a change called for by the ABA.

Read more
Media Releases
Farmers and banks working together
30 April 2021

“Sustainable farms are productive and profitable farms which is the end goal for farmers and lenders alike”

Read more
Transcript
Customer behaviour driving bank changes
27 April 2021

Interviewed by ABC Life Matters’ Hilary Harper, ABA CEO Anna Bligh discusses how changes in customer behaviour, accelerated by COVID-19, are driving changes in banking and banking services. TRANSCRIPT SPEAKERS: ABC Life Matters Hilary Harper, ABA CEO Anna Bligh Hilary Harper: Anna Bligh from the Australian Banking Association, Anna thanks so much for joining us… Read more »

Read more
Support available for customers affected by Tropical Cyclone Seroja
15 April 2021

Australian banks are ready to help customers in Western Australia who are rebuilding after the destruction inflicted by Tropical Cyclone Seroja. Communities in WA’s mid-west were devastated by the cyclone last week, when it crossed the coast near the town of Kalbarri. Geraldton, Northampton, Binnu, Chapman Valley, Mingenew and a number of other towns were… Read more »

Read more
Media Releases
Banks unite to help customers experiencing financial abuse
4 April 2021

Australian banks are launching updated guidelines on financial abuse as part of their continued focus on responding to family violence and elder abuse.

Read more
Media Releases
Banks call for consistent laws to prevent elder abuse
31 March 2021

Australian banks are urging state and territory governments to adopt consistent laws on powers of attorney to prevent elder financial abuse.

Read more
Media Releases
Support available for customers affected by NSW floods
21 March 2021

Australian banks are supporting communities in New South Wales after torrential rain and floods in parts of the state.  Floodwaters have inundated towns on the NSW North Coast, Sydney has been pummelled by heavy rain and more is forecast in coming days.  Australian Banking Association CEO Anna Bligh says banks have a range of measures… Read more »

Read more
Media Releases
One year on: banks ready to support customers as more resume repayments
17 March 2021

“Over the past year, banks have cushioned the blow for their customers. Through 2021, their priority is helping customers rebuild and get ahead”

Read more
Transcript
Customers continue to come off deferrals
11 March 2021

“right at the height of COVID, when things were at their absolute worst, only 10% of Australian mortgage holders deferred the payments on those mortgages. 90% of those people are now back paying in full.”

Read more
Media Releases
New loan scheme good for small business
11 March 2021

“This is the right product for the times. It includes more flexibility, and will allow small businesses to re-stock, rebuild and recover”, said ABA CEO, Anna Bligh.

Read more
Media Releases
Banks Ready to Help Banana Growers in the Wake of Cyclone Niran
5 March 2021

Australian banks are supporting communities in Far North Queensland affected by Tropical Cyclone Niran.

Read more
Publication
Banking Code of Practice (March 1 2021 variation)
1 March 2021

This is the version of the Banking Code of Practice that took effect on 1 March 2021, a variation of the 1 March 2020 Release.

Download PDF
Transcript
Anna Bligh on ABC AM Radio – 91% of deferrals resume
19 February 2021

“No customer is going to wake up the day after the 31st of March and find that there is some legal action being taken by their bank on their loan.”

Read more
February 2021 Monthly News: assistance hub launched
18 February 2021

“For the first time, banks are unveiling an industry-wide Financial Assistance Hub. The site aims to inform and assist bank customers so they know exactly where they stand, and the support their banks will provide them.”

View online
Media Releases
Banks launch new phase of pandemic support
17 February 2021

Banks have developed an industry-wide, consistent approach to hardship and a new online tool to guide customers.

Read more
Media Releases
Stronger regulation needed for debt management firms
16 February 2021

The ABA supports the proposed licencing regime for debt management firms and has called for further changes to protect consumers.

Read more
Media Releases
Support for WA bushfire areas
5 February 2021

“The most important consideration right now is staying safe. But when West Australians affected by recent bushfires are ready to pick up the pieces, their bank will be ready to help,”

Read more
Media Releases
New credit reporting laws a win for customers
4 February 2021

New Comprehensive Credit Reporting laws will lead to better deals for customers with a good credit history.

Read more
Transcript
TRANSCRIPT: ABA CEO Anna Bligh on ABC NewsRadio: banks still supporting customers
20 January 2021

“…banks can go back to their normal processes and that is working out what’s right for every single customer, on an individual tailored basis with a proper assessment. That is the best thing for the customer.”

Read more
December 2020 Monthly News
20 December 2020

“Times of crisis bring us together as a nation and 2020 is no exception. As we approach the year’s end, it’s worth reflecting on the challenges we have overcome together.”

View online