The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.
The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.
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these options do give people you know, a breather, that’s what they’re designed to do, just take the load off for three months, while you get through everything else that you need to get through.”
ABA CEO Anna Bligh was interviewed by Stan Shaw on ABC Perth on 7 July. She discussed her upcoming meeting with COVID-19 vaccine Task Force Lieutenant General John Frewin with other corporate stakeholders. Banks, as both major employers who already offer vaccinations, and who also have a network of branches, can help with the COVID-19… Read more »
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An independent review of retail banking product commissions and payments has described the change in culture and practices as a “substantial achievement” that will improve outcomes for customers. The Australian Banking Association commissioned Mr Stephen Sedgwick AO in 2016 to undertake a large scale review of remuneration practices for frontline staff. This review, delivered in… Read more »
“If you’re concerned you are being coerced or taken advantage of financially, I encourage you to contact your bank.” ABA CEO Anna Bligh
“Once conditions ease, it’s important for anyone impacted to know their bank is ready to provide assistance”
There is absolutely no doubt the face of banking in this country is changing and it’s changing very, very quickly.
This industry guideline: Explains what financial abuse can look like and how it can impact customers and a bank’s relationship with their customers; and Outlines a framework for banks to raise awareness and promote consistent arrangements to deal with suspected cases of financial abuse This guideline reflects good industry practice, and the ABA encourages members… Read more »
Interviewed by ABC Life Matters’ Hilary Harper, ABA CEO Anna Bligh discusses how changes in customer behaviour, accelerated by COVID-19, are driving changes in banking and banking services. TRANSCRIPT SPEAKERS: ABC Life Matters Hilary Harper, ABA CEO Anna Bligh Hilary Harper: Anna Bligh from the Australian Banking Association, Anna thanks so much for joining us… Read more »