Don't tough it out on your own
Australian banks are ready to help those affected by the devastating bushfires
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New Small Business Finance Website
There is no better time to contact your bank about a small business loan - interest rates are at record lows, banks approval of small business loans is at 94 percent, and the new Banking Code provides for fairer and simpler small business contracts.
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There’s a new banking code
Australian banks have completely re-written their Code of Practice to better meet community expectations. Find out more
The Royal Commission: One Year On – Shangri-La Hotel, January 2020
Policy Highlights
All policiesRoyal Commission: One Year On
It’s been one year since the Royal Commission. A lot has changed since then, and there’s still a lot to do. There are tougher rules, banks are fixing their culture and going back to basics. During this time of change, one thing remains the same: banks are open for business.
Read moreNew Banking Code
The Code of Banking Practice is the banking industry’s customer charter on best banking practice standards.
Read moreVulnerable Customers
The Australian banking industry is committed to ensuring the accessibility of all banking products and services for all people, including those with disability.
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Don’t tough it out on your own
If you’ve been impacted by drought, bushfire, flood or any other disaster, banks can offer financial assistance.