Don't tough it out on your own
Banks have many options to help customers impacted by COVID-19
COVID-19: find out moreLatest News
More newsOur Priorities
New Small Business Finance Website
There is no better time to contact your bank about a small business loan - interest rates are at record lows, banks approval of small business loans is at 94 percent, and the new Banking Code provides for fairer and simpler small business contracts.
Making Every Customer Count
Earning Back Your Trust
Helping Australia Grow
Imagining the Future
Banking in Australia
0.00%
Average interest rate for home loans
There’s a new banking code
Australian banks have re-written their Code of Practice to better meet community expectations. Find out more
International Women’s Day Panel – ABA Offices, March 2020
Policy Highlights
All policiesRoyal Commission
It’s been one year since the Royal Commission. A lot has changed since then, and there’s still a lot to do. There are tougher rules, banks are fixing their culture and going back to basics. During this time of change, one thing remains the same: banks are open for business.
Read moreNew Banking Code
The Code of Banking Practice is the banking industry’s customer charter on best banking practice standards.
Read moreVulnerable Customers
The Australian banking industry is committed to ensuring the accessibility of all banking products and services for all people, including those with disability.
Read more
Subscribe