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Don't tough it out on your own

COVID-19: If you've been impacted, your bank can help

COVID-19: find out more

Our Priorities

New Small Business Finance Website

New Small Business Finance Website

There is no better time to contact your bank about a small business loan - interest rates are at record lows, banks approval of small business loans is at 94 percent, and the new Banking Code provides for fairer and simpler small business contracts.

Banking in Australia

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There’s a new banking code

Australian banks have completely re-written their Code of Practice to better meet community expectations. Find out more

International Women’s Day Panel – ABA Offices, March 2020

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Policy Highlights

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Royal Commission: One Year On

It’s been one year since the Royal Commission. A lot has changed since then, and there’s still a lot to do. There are tougher rules, banks are fixing their culture and going back to basics. During this time of change, one thing remains the same: banks are open for business.

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New Banking Code

The Code of Banking Practice is the banking industry’s customer charter on best banking practice standards.

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Vulnerable Customers

The Australian banking industry is committed to ensuring the accessibility of all banking products and services for all people, including those with disability.

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