There’s a new Banking Code.
Australian banks have completely re-written their Code of Practice to better meet community expectations.
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The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry was established by the Government in December 2017, with the first of seven public hearings held in March 2018, and the final round held in November 2018.
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The Code of Banking Practice is the banking industry’s customer charter on best banking practice standards.
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The Australian banking industry is committed to ensuring the accessibility of all banking products and services for all people, including those with disability.
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New 2019 Banking Code of Practice
The new Banking Code is a set of enforceable standards that customers, small businesses, and their guarantors can expect from Australian banks.