There’s a new Banking Code.

Australian banks have completely re-written their Code of Practice to better meet community expectations.

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Our Priorities

New Small Business Finance Website

New Small Business Finance Website

There is no better time to contact your bank about a small business loan - interest rates are at record lows, banks approval of small business loans is at 94 percent, and the new Banking Code provides for fairer and simpler small business contracts.

Banking in Australia

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Stop Elder Financial Abuse launch – Parliament House Canberra October 2019

Policy Highlights

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Royal Commission

The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry was established by the Government in December 2017, with the first of seven public hearings held in March 2018, and the final round held in November 2018.

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New Banking Code

The Code of Banking Practice is the banking industry’s customer charter on best banking practice standards.

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Vulnerable Customers

The Australian banking industry is committed to ensuring the accessibility of all banking products and services for all people, including those with disability.

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