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Audit Confirmation Request

Are you an auditor needing audit confirmation from an Australian bank? Get contact methods and contact details of ABA members here.

This table is updated whenever the Australian Banking Association receives updates from member banks.

If a bank you need is not represented, please contact that bank directly. A list of generic contact details of ABA member banks can be found here.

Bank Confirmation Request AddressContact details for
follow up 
Date last updated
AMP Bank Limited AMP Bank Limited
Customer Services
Locked Bag 5059
Parramatta CBD BC NSW 2124 
Tel: 13 30 30  15/06/2010
Australia and New Zealand Banking Group Limited

Institutional and Corporate Clients
General and all Treasury Audit Confirmations 
Preferred method via Confirmation
Auditor selection: ANZ and then, select your client’s applicable responding department

ANZ Client Services
Audit Confirmation Requests
L3B/833 Collins Street
Docklands Vic 3008
Requests lodged via
Confirmation:
Tel: +61 3 7000 6080
[email protected]

Requests lodged by post:

General Audit
[email protected]

Treasury Audit
[email protected]
 
Tel: 1800 642 832
13/6/2019
Australia and New Zealand Banking Group Limited

Commercial, Small Business and Retail Business Bank Customers

General Audit Confirmations
Preferred method via Confirmation.
Auditor selection : ANZ and then, select your client’s applicable responding department

Audit Confirmations (Retail)
5/833 Collins St
Docklands VIC 3008
Requests lodged via
Confirmation:
Tel: +61 3 7000 6080
[email protected]

Requests lodged by post:
Retail Audit
[email protected]
 
Tel : 13 13 14
4/12/2017 
Bank Australia

(formerly known as bankmecu – name changed 17 Aug, 2015)
Preferred method via Confirmation
Auditor Selection: Bank Australia

Requests logged via post:
Bank Australia – Retail Operations
222 High Street,
Kew Victoria 3101
Requests lodged via
Confirmation:
Tel: +61 3 7000 6080
[email protected]

Requests lodged via post:
Tel: 13 28 88
1/06/2016
Bank of America
Merrill Lynch
Accepted via Confirmation only
Auditor Selection: Bank of America Merrill Lynch – Australia
Confirmation:
Tel: +61 3 7000 6080
[email protected]  
26/02/2015
Bank of Melbourne Accepted via Confirmation only
Auditor Selection: Bank of Melbourne
[a division of Westpac Banking Corporation]
Confirmation:
Tel: +61 3 7000 6080
[email protected]
01/04/2016
Bank of Queensland Limited Preferred method via Confirmation.
Auditor selection: Bank of Queensland Limited (BOQ). 

Requests logged via post:
Bank of Queensland Limited
GPO BOX 898
Brisbane QLD 4001 
Requests lodged via
Confirmation
Tel: +61 3 7000 6080
[email protected]

Requests logged via post:
Tel: 07 3212 3450
Fax: 07 3067 9310
5/02/2019
Bank SA  Accepted via Confirmation only
Auditor Selection: Bank SA
[a division of Westpac Banking Corporation]
Confirmation:
Tel: +61 3 7000 6080
[email protected]
01/04/2016
Citi Consumer Bank  Citigroup Pty Ltd
Consumer/Retail Bank 
Onshore Services
Level 6 2 Park Street
Sydney NSW 2000
GPO Box 3483
Sydney NSW 2001 
Paul Low

Tel: +612 8225 3030
Fax: +612 8225 5026 
20/6/2010 
Citi Australia and New Zealand Accepted via Confirmation only
Auditor Selection: Citibank Corporate – Australia or Citibank Corporate – New Zealand
Confirmation:
Tel: +61 3 7000 6080
[email protected]
01/06/2015 
Commonwealth Bank of Australia  Commonwealth Bank of Australia
Service Operations Audit Certificates Team
Fax (Preferred): 1300 551 285
(new requests only)
Mail: PO Box 327
Silverwater NSW 2128
Emails (preferred): Audit Certificates Team
[email protected]
Telephone: Business Service Centre 1800 019 910
Or Relationship Service Team
18/11/2013 
HSBC Bank
Australia Limited
Accepted via Confirmation only
Auditor Selection: HSBC Bank Australia Limited
Confirmation:
Tel: +61 3 7000 6080
[email protected]

HSBC Relationship Manager
01/11/2015
Hongkong & Shanghai Banking Corporation Limited
(Sydney Branch)
Accepted via Confirmation only
Auditor Selection: Hongkong & Shanghai Banking Corporation Limited (Sydney Branch).
Confirmation:
Tel: +61 3 7000 6080
[email protected]

HSBC Relationship Manager
01/11/2015
ING Australia – Wholesale Banking




ING Australia



Accepted via Confirmation only.
Auditor selection: ING Bank (Australia), Wholesale Banking 



General certificates – James Park (TBC)
Treasury – TBC


Confirmation:
Tel: +61 3 7000 6080
[email protected]



Email address: TBC
19/10/2021
Macquarie Bank Limited –
Commodities and Global Markets



Macquarie Bank Limited –
Banking Financial Services
Accepted via Confirmation only.
Auditor selection:
Macquarie Bank Limited – Commodities and Global Markets.

Macquarie Bank Limited Attention: Client Services GPO Box 4294, SYDNEY NSW 1164
Confirmation:
Tel: +61 3 7000 6080
[email protected]m


[email protected]
[email protected]
19/10/2021
ME Bank   Preferred method via Confirmation
Auditor selection: ME Bank

Requests via post:
Either Treasury or Business Admin C/O Deposit Solutions
GPO Box 1345
Melbourne VIC 3001
Requests via Confirmation:
Tel: +61 3 7000 6080
[email protected]
19/09/17
MUFG Bank, Ltd. Accepted via Confirmation only.
Auditor selection: MUFG Bank Ltd – Australia. 
Requests lodged via
Confirmation
Tel: +61 3 7000 6080
[email protected]
20/11/2018
National Australia Bank   Preferred method via Confirmation
Auditor selection: National Australia Bank and then select your client’s applicable responding department
Requests lodged via
Confirmation:
Tel: +61 3 7000 6080
[email protected]

Requests lodged via email/post:
Tel: 13 22 65 or your NAB representative
01/04/2016
Rabobank Australia Group Preferred method via Confirmation.
Auditor selection: Rabobank and then, select your client’s applicable responding department
Requests lodged via
Confirmation
Tel: +61 3 7000 6080
[email protected]
 
Requests lodged by post:

Wholesale & Business Banking Clients
Corporate Services
Tel: (02) 8115 2800

Retail Clients
Rabobank Direct
Tel: 1800 445 445

Country Banking Clients
Rabobank Client Services
Tel: 1300 30 30 33
17/01/2018
St George Bank Limited  Accepted via Confirmation only
Auditor Selection: St George Bank
[a division of Westpac Banking Corporation]
Confirmation:
Tel: +61 3 7000 6080
[email protected]
01/04/2016
Suncorp Bank Preferred method via Confirmation.
Requests logged via post:
Suncorp Bank
GPO Box 1453
BRISBANE QLD 4001
Confirmation:
Tel: +61 3 7000 6080
[email protected]
15/11/2021 
Westpac Banking Corporation  Accepted via Confirmation only
Auditor Selection: Westpac Banking Corporation
Confirmation:
Tel: +61 3 7000 6080
[email protected]
01/04/2016