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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


COVID-19 Banking Timeline

see what’s happened in the Australian banking sector


Guidelines, Principles & Protocols
Sanctions Guidelines
24 November 2021

These ABA Sanctions Guidelines are intended for Australian Banking Association (ABA) member banks. They aim to set out good industry practice for ABA members and their staff in relation to sanctions requirements.

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Transcript
2GB: Use PayID and BPAY to combat business email scams
10 November 2021

Unlike paying to a BSB and account number, PayID gives the user the ability to confirm the name of the account holder before they transfer funds.

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Media Releases
Scams Awareness Week: Services to help keep businesses safe from scammers
8 November 2021

Services such as PayID, BPay and e-invoicing will show who you’re paying before you pay, ensuring money is going to the intended account.

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Media Releases
Hardship assistance demand declines as Australia opens up
29 October 2021

“it’s heartening to see the need for assistance declining as many States and Territories come out of lockdown”

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Media Releases
ABA ready to assist Regional Banking Taskforce
22 October 2021

“banks remain committed to providing banking services to every Australian, especially those in regional and remote areas,”

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Media Releases
Banking customers continue shift to digital
19 October 2021

“it’s no surprise to see banks invest in areas where customers prefer to bank, such as in their online platforms and apps.”

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Media Releases
Safety remains banking industry pandemic priority
14 October 2021

As essential services, Australia’s banks have focussed, throughout the COVID-19 pandemic, on keeping their staff and customers safe.

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Media Releases
New reforms provide big step forward for banking industry and customers
6 October 2021

Australia’s banking industry is introducing six new reforms in the space of one week.

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Publication
Banking Code of Practice Version: Oct 5 2021
5 October 2021

The October 5 2021 revision of The 1 March 2020 Banking Code of Practice.

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Event
Scams & Cybercrime: ABA Webinar
28 September 2021

A deep dive with industry experts on ‘upstream’ issues for regulators, law enforcement and industry fighting industrial scale scammers.

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Transcript
Threats and charms: how to avoid scammmers and their tricks
23 September 2021

As more Australians experience financial scams, the ABA has launched a new campaign to raise awareness on the increasing threat of scams, warning Australians to be on the lookout for scam phone calls, texts and emails. FULL TRANSCRIPT: ABA CEO Anna Bligh spoke with ABC Radio’s Ross Marsden. Ross Marsden  The Australian Banking Association has… Read more »

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Media Releases
ABA launches new awareness campaign as scams grow
22 September 2021

“Scammers don’t target one group over another, they target all people of all backgrounds, ages and income levels across Australia.”

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Media Releases
Hardship assistance triples as deferrals continue to rise
15 September 2021

More than 57,000 customers have received hardship assistance during recent lockdowns across Australia.

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Media Releases
Banks support summit to end violence against women and children
8 September 2021

“Many people don’t realise how prevalent financial abuse is and that it may be a red flag for future violence.”

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Media Releases
ABA statement on AUSTRAC risk assessment report
6 September 2021

Australia’s banks have strong relationships with law enforcement authorities and regulators like AUSTRAC.

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Media Releases
ABA: payments system review is necessary and constructive
30 August 2021

“While existing regulations have served Australia well, we have seen unprecedented changes in how we pay each other.”

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Media Releases
ABA welcomes additional SME support
25 August 2021

“This is an important loan scheme that’s helping Australian businesses fight their way through the pandemic,”

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Media Releases
Banks offer loan deferrals as lockdowns continue
6 August 2021

Since 8 July 2021, more than 14,500 home loans have been deferred, while more than 600 business loans have been deferred.

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Transcript
Banks supporting customers across Australia with 3 month deferrals, merchant fee refunds
20 July 2021

these options do give people you know, a breather, that’s what they’re designed to do, just take the load off for three months, while you get through everything else that you need to get through.”

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Media Releases
Banks supporting customers as lockdowns extended
17 July 2021

“customers can rest assured that their bank will have their back”

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