9 April 2019
In 2019, Deloitte Access Economics was engaged to explore the factors that motivate consumer choices in retail banking.
Latest news
With Valentine’s Day approaching, banks are warning people to be on high alert for romance scams as criminals increasingly deploy AI to steal more than just your heart. AI romance scam red flags: ABA CEO Simon Birmingham said further advances in AI were making it incredibly difficult for people to distinguish between a romance scam… Read more »
E&OERadio InterviewABC Melbourne5 February 2026. Topics: Interest rates; Customers ahead on mortgage repayments Ali Moore (Host): I want to look next, though, at the interest rate increase. The argument is that, yes, it’s a blunt instrument, but it is the only instrument the Reserve Bank has. And right now, they say that inflation that prices… Read more »
E&OERadio InterviewABC Brisbane3 February 2026 Topics: RBA interest rate decision; Access to credit cards; Armaguard and cash usage Steve Austin (Host): Well, why is it near impossible to obtain a credit card when you’re over 60? My guest is the new Chief Executive for the Australian Banking Association, Simon Birmingham. Former federal liberal politician, Simon… Read more »