8 December 2023
Accessibility and Inclusion Principles for Banking Services
The Accessibility and Inclusion Principles for Banking Services (the Principles) promote equitable access, usability, and inclusivity for customers with disability and their carers to banking services. The Principles are the foundation for designing, developing, and delivering banking services that are inclusive and accessible to everyone. By adhering to the Principles, banks ensure that their digital and physical o昀昀erings are designed to accommodate customers with disability and their carers.
Latest news
Australian banks are supporting the roll-out of zero interest loans under the National Reconstruction Fund’s $1 billion Economic Resilience Program, with applications now open. Banks will administer zero interest loans to businesses in identified priority sectors with an annual turnover of $100 million or less seeking a loan of up to $5 million. ABA CEO… Read more »
The ABA welcomes government consultations on proposals to enhance consumer protections and reform the Compensation Scheme of Last Resort (CSLR) to ensure it is financially viable into the future. ABA CEO Simon Birmingham said the current model was not operating as originally intended and banks supported steps to reduce investment losses and redesign CSLR to… Read more »
Jim Chalmers: Thanks for joining us. I’m here with the Small Business Minister, Anne Aly, Bran Black, the head of the BCA, Skye Cappuccio from COSBOA, Simon Birmingham, from the ABA as well. We’ve got a bit to run through today to give you a sense of the work that we are doing together. But… Read more »