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Financial Assistance Hub

February 2021 Monthly News: assistance hub launched

18 February 2021

“For the first time, banks are unveiling an industry-wide Financial Assistance Hub. The site aims to inform and assist bank customers so they know exactly where they stand, and the support their banks will provide them.”

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Media Releases
Banks welcome draft scams codes progress
29 November 2025

The ABA welcomes today’s release of draft industry designations and framework for scams code obligations for banks, telecommunication companies and digital platforms – reinforcing the importance of an ecosystem approach in the fight against scammers. ABA CEO Simon Birmingham said the draft materials were the next piece of the puzzle in ongoing efforts to drive… Read more »

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ABA CEO Simon Birmingham interview on ABC Pacific Beat
28 November 2025

E&OE Radio Interview ABC Pacific Beat  28 November 2025  Topics: Loan scams impact seasonal workers; Scam protection tips Host: Welcome back to Pacific Beat. Seasonal and PALM scheme workers in Australia are being advised to stay vigilant and not share their personal details with anyone. It follows an alert issued by Commonwealth Bank warning about scams targeting seasonal workers…. Read more »

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ABA CEO Simon Birmingham interview on ABC Radio National Breakfast
28 November 2025

E&OE Radio Interview ABC Radio National Breakfast28 November 2025  Topics: APRA’s debt-to-income ratio caps change; Lending practices; Refunds on low fee accounts Sally Sara (Host): Sally Sara with you for breakfast. The banking regulator APRA has fired warning shots at major lenders this week, following an uptick in riskier forms of lending as interest rates have fallen. From February… Read more »

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