9 June 2016
Sydney, 9 June 2016: Communities impacted by the extreme weather along the country’s east coast can get help from their bank, the Australian Bankers’ Association said today.
“There are a range of assistance packages offered by banks to support customers during their time of need,” ABA Chief Executive Steven Münchenberg said.
“Banks want to help people with their financial commitments as they deal with the impact of the floods and storms.
“Affected communities and businesses should contact their bank to see what help is available,” he said.
The type of assistance offered by banks will depend on each customer’s circumstances and needs, but may include:
- Suspending home loan or credit card repayments
- Waiving charges associated with withdrawing term deposits early
- Emergency accommodation assistance, and
- Waiving fees related to restructuring business loans.
ENDS
Contact: Stephanie Arena 0477 470 677 or Nic Frankham 0435 963 913
Latest news
Australians have now used Confirmation of Payee over 100 million times since the service was launched in July 2025, marking a major milestone in the banking industry’s efforts to protect consumers and businesses from scams and mistaken payments. Part of the banking sector’s Scam-Safe Accord, Confirmation of Payee adds another layer of protection by allowing… Read more »
Banks are urging Australians to side-step fake or dodgy tickets this footy season, as scammers set their sights on fans across all football codes. More than $36 million was lost to buying and selling scams last year, including fake ticket sales, with criminals looking to cash in on the excitement and passion of footy fans…. Read more »
E&OEPodcast InterviewThe Savings Tip Jar18 February 2026. Topics: Mortgage refinancing, savings accounts. Dominic Beattie (Host): Welcome to this week’s Dollar Dialog, and today we’re talking refinancing, with new data dropping from the ABS last week, showing that a record 640,000 Australian mortgages were refinanced through 2025, which is up 20% on the previous year. So,… Read more »