9 June 2016
Sydney, 9 June 2016: Communities impacted by the extreme weather along the country’s east coast can get help from their bank, the Australian Bankers’ Association said today.
“There are a range of assistance packages offered by banks to support customers during their time of need,” ABA Chief Executive Steven Münchenberg said.
“Banks want to help people with their financial commitments as they deal with the impact of the floods and storms.
“Affected communities and businesses should contact their bank to see what help is available,” he said.
The type of assistance offered by banks will depend on each customer’s circumstances and needs, but may include:
- Suspending home loan or credit card repayments
- Waiving charges associated with withdrawing term deposits early
- Emergency accommodation assistance, and
- Waiving fees related to restructuring business loans.
ENDS
Contact: Stephanie Arena 0477 470 677 or Nic Frankham 0435 963 913
Latest news
The ABA has today announced that former ASIC Deputy Chair Peter Kell will undertake the five yearly independent review of the Banking Code of Practice, the rule book that sets standards of service for customers. The Code sets out consumer protections and safeguards that are in addition to the law for individuals, small business customers… Read more »
ABA welcomes today’s move by the Reserve Bank of Australia to designate Armaguard under the recently legislated Cash Distribution Framework Act. ABA CEO Simon Birmingham said this was an important step in providing ongoing stability to the distribution and availability of cash across the economy. “The Cash Distribution Framework is an important piece of regulatory… Read more »
E&OERadio InterviewABC Sunshine Coast3 September 2026. Topics: Upcoming card surcharge ban Tim Wong-See: Now, from the start of next month, credit card surcharge fees are being abolished following a recommendation from the Reserve Bank of Australia. So, all those extra charges that annoy a lot of you when it comes to tap and pay will… Read more »