Skip to main content
Financial Assistance Hub

Power of attorney order changes will protect against elder financial abuse

9 May 2018

The announcement in this year’s budget of a move to standardise power of attorney orders and create a national online register will help empower bank staff as they play their part in tackling the growing problem of financial abuse against the elderly across the country.

In February this year the Australian Banking Association renewed calls for three key reforms to be underway by Christmas to tackle elder financial abuse, one of which was a national register of power of attorney orders and another a standardisation across the country.

CEO of the Australian Banking Association Anna Bligh said that the announcement was a strong and decisive move in the right direction and would help give bank staff the tools needed to tackle financial abuse against elderly Australians.

“Bank staff are seeing firsthand the effects of elder abuse at the bank branch, call centres and online through internet banking,” Ms Bligh said.

“Banks and their staff have a role to play in tackling elder financial abuse however they need key changes to the law to empower them to do this.

“The proposal by the Federal Government in last night’s budget of a move to standardise power of attorney orders and to make them easily accessible online is a major step in the right direction.

“It’s now up to the states and territories to work quickly and constructively to see these proposals become a reality and all parties should not let this process get bogged down in unnecessary red tape.

“With these key changes underway, there still remains one decision change needed by Christmas being legal changes to help bank employees safety report suspected financial abuse to a designated body.

“With the two of the three key initiatives called for by Australia’s banks in February already underway, it’s encouraging to see the issue of financial abuse against our elderly citizens grow in importance – as it rightly should,” she said.

ENDS
Contact: Rory Grant 0475 741 007

Latest news

1 / 3
Transcript
ABA CEO Interview on ABC Melbourne with Ali Moore
31 October 2025

E&OERadio InterviewABC Melbourne with Ali MooreThursday, 30 October 2025. Topics: Crypto ATMs; scams; cash access. Ali Moore (Host): So now there are calls to ban the ATMs to try and end the scams. Simon Birmingham is the CEO of the Australian Banking Association. Simon, hello, Simon Birmingham (Guest):  Hello Ali, great to be with you… Read more »

Read more
Media Releases
Mid-sized banks set to benefit from APRA’s move to streamline IRB accreditation
23 October 2025

The ABA welcomes APRA’s proposals to make the internal ratings-based (IRB) accreditation process simpler and more transparent, giving mid-sized banks a competitive boost. ABA CEO Simon Birmingham said the changes would support competition and deliver better outcomes for customers. “This is a practical and sensible pro‑competition step from APRA,” Mr Birmingham said. “When fully implemented,… Read more »

Read more
Transcript
ABA CEO interview on Sky News Afternoon Agenda with Cheng Lei
17 October 2025

E&OEInterview on Sky News with Cheng Lei Cheng Lei: Australian banks closed 155 branches over the last year, but the rate of closures has slowed. For the implications, let’s bring in Australian Banking Association Chief Executive and former Liberal Minister Simon Birmingham. Mr Birmingham, welcome to the show – great to talk to you in… Read more »

Read more