Skip to main content
Financial Assistance Hub

Power of attorney order changes will protect against elder financial abuse

9 May 2018

The announcement in this year’s budget of a move to standardise power of attorney orders and create a national online register will help empower bank staff as they play their part in tackling the growing problem of financial abuse against the elderly across the country.

In February this year the Australian Banking Association renewed calls for three key reforms to be underway by Christmas to tackle elder financial abuse, one of which was a national register of power of attorney orders and another a standardisation across the country.

CEO of the Australian Banking Association Anna Bligh said that the announcement was a strong and decisive move in the right direction and would help give bank staff the tools needed to tackle financial abuse against elderly Australians.

“Bank staff are seeing firsthand the effects of elder abuse at the bank branch, call centres and online through internet banking,” Ms Bligh said.

“Banks and their staff have a role to play in tackling elder financial abuse however they need key changes to the law to empower them to do this.

“The proposal by the Federal Government in last night’s budget of a move to standardise power of attorney orders and to make them easily accessible online is a major step in the right direction.

“It’s now up to the states and territories to work quickly and constructively to see these proposals become a reality and all parties should not let this process get bogged down in unnecessary red tape.

“With these key changes underway, there still remains one decision change needed by Christmas being legal changes to help bank employees safety report suspected financial abuse to a designated body.

“With the two of the three key initiatives called for by Australia’s banks in February already underway, it’s encouraging to see the issue of financial abuse against our elderly citizens grow in importance – as it rightly should,” she said.

ENDS
Contact: Rory Grant 0475 741 007

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham interview on Mix 104.9 Darwin with Katie Woolf 
21 November 2025

E&OE Radio Interview Mix 104.9 Darwin  20 November 2025  Topics: Black Friday scam warning; meta profiting from scam ads.  Katie Woolf (Host): Now, we are due to catch up with the Australian Banking Association of Australia, because they’re urging Territorians and indeed, everybody across Australia to stay alert as Black Friday sales kick off with shoppers losing almost $40 million to scams in the past year. And I know that we… Read more »

Read more
Media Releases
Banks support agriculture sector with strong lending growth
21 November 2025

Lending to Aussie farmers now exceeds $140 billion as banks continue to recognise the integral role agriculture plays in supporting the regions and the wider Australian economy. The ABA has today marked National Agriculture Day, launching its 2025 Banking in Agribusiness report, which shows outstanding credit to Australia’s 170,000 agribusinesses has jumped 80 per cent… Read more »

Read more
Transcript
ABA CEO Simon Birmingham interview on 2SM with Tim Webster 
20 November 2025

E&OE  Radio Interview  2SM Breakfast 18 November 2025   Topics: Black Friday scam warning; Meta hosting scam ads  Tim Webster (Host): Now we’ll remind you about all of this regularly, because there’s too much going on, it’s just not funny and we’ve done it a couple of times already today, and we’ll continue to do it. Shoppers are being urged to be wary of dodgy deals, because the Black Friday sales are pretty much on, and it’s you know, they’re on but there’s no specific Friday. So nearly $40 million was lost to buying… Read more »

Read more