9 May 2018
The announcement in this year’s budget of a move to standardise power of attorney orders and create a national online register will help empower bank staff as they play their part in tackling the growing problem of financial abuse against the elderly across the country.
In February this year the Australian Banking Association renewed calls for three key reforms to be underway by Christmas to tackle elder financial abuse, one of which was a national register of power of attorney orders and another a standardisation across the country.
CEO of the Australian Banking Association Anna Bligh said that the announcement was a strong and decisive move in the right direction and would help give bank staff the tools needed to tackle financial abuse against elderly Australians.
“Bank staff are seeing firsthand the effects of elder abuse at the bank branch, call centres and online through internet banking,” Ms Bligh said.
“Banks and their staff have a role to play in tackling elder financial abuse however they need key changes to the law to empower them to do this.
“The proposal by the Federal Government in last night’s budget of a move to standardise power of attorney orders and to make them easily accessible online is a major step in the right direction.
“It’s now up to the states and territories to work quickly and constructively to see these proposals become a reality and all parties should not let this process get bogged down in unnecessary red tape.
“With these key changes underway, there still remains one decision change needed by Christmas being legal changes to help bank employees safety report suspected financial abuse to a designated body.
“With the two of the three key initiatives called for by Australia’s banks in February already underway, it’s encouraging to see the issue of financial abuse against our elderly citizens grow in importance – as it rightly should,” she said.
ENDS
Contact: Rory Grant 0475 741 007
Latest news
E&OE Ali Moore: Yes, if you use a dating app, have you ever thought about how secure it is? And if you ever wondered about the sort of anti-scam regulations that they have to comply with, the big banks say that the rules are not tough enough for dating apps, as well as things like… Read more »
In conjunction with the Australian Financial Complaints Authority (AFCA), the ABA is pleased to announce the appointment of former ASIC Commissioner Mr Sean Hughes as the next Chair of the Banking Code Compliance Committee (BCCC). Mr Hughes served as a Commissioner at ASIC from 2018 to 2023 and brings deep expertise in financial services… Read more »
The CSLR was intended to give basic protection to mum and dad-type investors. It should not be a collectively funded vehicle for removing investment risk from society.