1 July 2025
The banking industry recognises there are ongoing disparities between the experiences of Aboriginal and Torres Strait Islander peoples and other Australians in many areas, and that these disparities can impact economic security and financial inclusion.
The banking industry is working to help address barriers Aboriginal and Torres Strait Islander people can experience in accessing banking services by providing access to culturally informed financial capability, with the aim of supporting intergenerational financial resilience.
The Australian Banking Association (ABA) supports Australians having access to banking services. The ABA recognises there can be barriers to some Australians accessing these services, including Aboriginal and Torres Strait Islander peoples, and particularly those living in remote communities.
The collective efforts of governments, communities, and businesses (including banks) are required to improve Aboriginal and Torres Strait Islander peoples’ access to these services.
This statement outlines good practice for how the banking industry can seek to provide inclusive and accessible banking services to Aboriginal and Torres Strait Islander peoples, particularly to those living in remote locations.
Latest news
The ABA welcomes today’s release of the exposure draft legislation to modernise the regulation of payment service providers. ABA CEO Simon Birmingham said the proposed reforms represent another important step towards ensuring Australia’s payments system remains safe, secure and fit-for-purpose. “Australians now have access to a range of payment options and no matter how they… Read more »
Deloitte Access Economics has now determined its recommended regulated pricing model for Armaguard’s Cash-in-Transit services. The final independent pricing mechanism report has been provided to Armaguard as well as the major banks and major retailers. This is an important milestone in working to keep cash available around Australia, even while people are using less of… Read more »
E&OERadio InterviewABC RN Breakfast with Sally SaraWednesday, 24 September 2025. Sally Sara (Host): Reserve Bank Governor Michelle Bullock has hit out at Australia’s big four banks for standing in the way of making shopping cheaper for customers. The RBA wants to ban surcharges on card payments. To fund the ban, it wants to dramatically cut… Read more »