1 July 2025
The banking industry recognises there are ongoing disparities between the experiences of Aboriginal and Torres Strait Islander peoples and other Australians in many areas, and that these disparities can impact economic security and financial inclusion.
The banking industry is working to help address barriers Aboriginal and Torres Strait Islander people can experience in accessing banking services by providing access to culturally informed financial capability, with the aim of supporting intergenerational financial resilience.
The Australian Banking Association (ABA) supports Australians having access to banking services. The ABA recognises there can be barriers to some Australians accessing these services, including Aboriginal and Torres Strait Islander peoples, and particularly those living in remote communities.
The collective efforts of governments, communities, and businesses (including banks) are required to improve Aboriginal and Torres Strait Islander peoples’ access to these services.
This statement outlines good practice for how the banking industry can seek to provide inclusive and accessible banking services to Aboriginal and Torres Strait Islander peoples, particularly to those living in remote locations.
Latest news
ANZ CEO Nuno Matos has been appointed as the new Chair of the ABA Council, as banks continue their focus on meeting the needs of customers as well as playing a crucial role in the Australian economy. At the ABA’s Annual General Meeting today in Melbourne, ING CEO Melanie Evans was also reappointed as Deputy… Read more »
The ABA welcomes today’s release of draft industry designations and framework for scams code obligations for banks, telecommunication companies and digital platforms – reinforcing the importance of an ecosystem approach in the fight against scammers. ABA CEO Simon Birmingham said the draft materials were the next piece of the puzzle in ongoing efforts to drive… Read more »
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