8 December 2023
Accessibility and Inclusion Principles for Banking Services
The Accessibility and Inclusion Principles for Banking Services (the Principles) promote equitable access, usability, and inclusivity for customers with disability and their carers to banking services. The Principles are the foundation for designing, developing, and delivering banking services that are inclusive and accessible to everyone. By adhering to the Principles, banks ensure that their digital and physical o昀昀erings are designed to accommodate customers with disability and their carers.
Latest news
E&OERadio InterviewABC Melbourne5 February 2026. Topics: Interest rates; Customers ahead on mortgage repayments Ali Moore (Host): I want to look next, though, at the interest rate increase. The argument is that, yes, it’s a blunt instrument, but it is the only instrument the Reserve Bank has. And right now, they say that inflation that prices… Read more »
E&OERadio InterviewABC Brisbane3 February 2026 Topics: RBA interest rate decision; Access to credit cards; Armaguard and cash usage Steve Austin (Host): Well, why is it near impossible to obtain a credit card when you’re over 60? My guest is the new Chief Executive for the Australian Banking Association, Simon Birmingham. Former federal liberal politician, Simon… Read more »
The ABA congratulates Sarah Court on her appointment as the new Chair of the Australian Securities and Investments Commission (ASIC). ABA CEO Simon Birmingham described this as a significant appointment and a landmark moment for Ms Court and Australia’s corporate regulator. “Sarah is an experienced regulator, having held numerous senior legal and regulatory enforcement positions… Read more »