10 July 2023
This document aims to provide an overview for financial counsellors and caseworkers of the steps banks take to communicate with residents that are not their customers (including tenants and family members) during a foreclosure process.
Latest news
Click here to read the statement from Way Forward.
The ABA has today announced that former ASIC Deputy Chair Peter Kell will undertake the five yearly independent review of the Banking Code of Practice, the rule book that sets standards of service for customers. The Code sets out consumer protections and safeguards that are in addition to the law for individuals, small business customers… Read more »
ABA welcomes today’s move by the Reserve Bank of Australia to designate Armaguard under the recently legislated Cash Distribution Framework Act. ABA CEO Simon Birmingham said this was an important step in providing ongoing stability to the distribution and availability of cash across the economy. “The Cash Distribution Framework is an important piece of regulatory… Read more »