Skip to main content
Financial Assistance Hub

Industry Guideline: Sale of unsecured debt

1 March 2020

**This information is now found in Appendix 3 – Industry Guideline: Sale of unsecured debt***

ABA member banks will not sell debt if:

  • the debt is statute-barred, or
  • the customer is in the process of disputing that they owe the debt and the bank has not
    yet finalised its consideration of the issue.

View online

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham interview on ABC Sydney Drive with Thomas Oriti
21 September 2026

E&OERadio InterviewInterview on ABC Sydney Drive21 September 2026 Topics: Refinancing and competition in the home loan market; Hardship support Thomas Oriti: Now, have you had to refinance your mortgage, perhaps because of rising interest rates, or maybe something else? Maybe your work situation changed, and you weren’t bringing in as much money. What was that… Read more »

Read more
Media Releases
Banks step up protections for customers experiencing financial abuse
17 September 2026

Banks will better detect, prevent and respond to financial abuse under an updated industry guideline released today by the Australian Banking Association. The ABA has brought together separate resources on financial abuse, including elder abuse and family and domestic violence into a single framework, building on existing industry guidance and supporting the financial abuse provisions… Read more »

Read more
Media Releases
Preparing for the removal of card surcharging
14 September 2026

The ABA and its member banks are reminding businesses to make sure they are ready for the upcoming Reserve Bank of Australia’s (RBA) card surcharge reforms which take effect from 1 October 2026. These changes mean: ABA CEO Simon Birmingham said banks were supporting business customers to prepare for these changes, along with implementing the… Read more »

Read more