1 March 2020
**This information is now found in Appendix 3 – Industry Guideline: Sale of unsecured debt***
ABA member banks will not sell debt if:
- the debt is statute-barred, or
- the customer is in the process of disputing that they owe the debt and the bank has not
yet finalised its consideration of the issue.
Latest news
The ABA welcomes the release of the Federal Government’s response to the Parliamentary Joint Committee on Corporations and Financial Services’ inquiry into financial abuse, released today. ABA CEO Simon Birmingham acknowledged the important work of the committee as well as the Government’s response and said banks were committed to protecting customers from the scourge of… Read more »
E&OERadio InterviewInterview ABC Statewide Drive Victoria9 October 2026 Topics: Regional banking Jane Nield: Well, do you still have a bank branch in your local area? If you’re one of the more than 600 regional locations nationwide that have lost a bank in the last few years, did it have a big impact? So often, it… Read more »
Thank you, Chair, and thank you to the Committee for the opportunity to appear today. Australia’s banks are not approaching artificial intelligence as a distant prospect. It is already at work in our industry, every hour of every day. It is checking payments in real time, answering customer questions at two in the morning, helping… Read more »