Skip to main content
Financial Assistance Hub

Statement from Anna Bligh, CEO

4 July 2018

ASIC’s Report on Credit Card Lending in Australia

Australians use credit cards for a wide range of reasons, from paying for that overseas holiday to helping spread out payments and reduce financial stress when several bills come in at once.

The banking industry is committed to ensuring credit cards deliver tangible benefits without saddling customers with a debt they are unable to repay.

Banks are always willing to engage with customers struggling with long term debt and offer a range of low fee, low interest credit card products with generous interest free periods.

With over 190 credit cards on the market, some with interest rates as low as 10%, consumers should always shop around and get the product that best suits their needs.

Close to one third of cards on the market have an interest rate under 14%, with many having additional features such as a long interest free period.

Further to this recent data shows that Australians are becoming savvier with how they use their card, with repayments outstripping spending and the amount on which interest is accrued close to a record low of approximately 62%.

ASIC’s Report on Credit Card Lending in Australia has not identified widespread non-compliance with responsible lending requirements, however it is clearly a call for the industry to do even more when it comes to helping customers with long term credit card debt.

This report is a signal to the industry that it needs to be more proactive when issuing credit cards to address persistent debt, low repayments and products that are not suited to the customer.

The industry’s new Banking Code of Practice, currently before ASIC for approval, specifically addresses some of the concerns raised by the regulator, such as contacting customers when their promotional period for a balance transfer is ending.

Banks take their duty for responsible lending seriously and will work with ASIC on formulating stronger guidelines on the amount a customer can borrow that is dependent on their ability to repay.

ENDS
Contact: Rory Grant 0475 741 007

Latest news

1 / 3
Transcript
Press Conference with Alliance Business Leaders
13 May 2026

E&OE Bran Black, BCA: I’m here with colleagues from industry associations that represent the length and breadth of Australia’s economy, and we’re here today to talk about a couple of key features of the Budget. What I wanted to do is just take a step back first and just talk about how we came together…. Read more »

Read more
Media Releases
JOINT STATEMENT: Budget takes a positive first step on productivity
12 May 2026

The Alliance of Industry Associations described measures in the Federal Budget as positive first steps on productivity reform, while calling for further action to deliver sustained cost of living relief for households and businesses. The Alliance, representing around 30 industry groups from a broad cross-section of Australia’s economy, has previously called for a significant package… Read more »

Read more
Media Releases
ABA welcomes Budget productivity focus
12 May 2026

The ABA says the 2026 Federal Budget lays the groundwork for reforms that enhance productivity across the financial services sector and the broader economy.   Projected improvements to the overall Budget position through lower deficits and a more sustainable fiscal trajectory are also welcome. Ongoing fiscal discipline, including spending restraint, will be key to placing… Read more »

Read more