Skip to main content
Financial Assistance Hub

Statement regarding today’s decision by the Reserve Bank of Australia  

<strong>Statement regarding today’s decision by the Reserve Bank of Australia  </strong>

7 March 2023

Attributable to ABA Chief Executive Officer Anna Bligh:


“As the RBA seeks to address the inflation challenge, overall bank data indicates Australian mortgage holders remain well-placed to navigate this difficult period. Household savings are high, and unemployment remains at close to record lows. Feedback from banks is that there have been no increases in hardship applications so far. 

However, banks are acutely aware of the challenges some customers face in Australia’s current cycle of increasing interest rates and higher cost of living. 

As occurred during COVID, banks will assist those who are experiencing financial difficulty, offering options such as loan restructuring, interest only payments, an extension of the term of a loan or payment deferrals. 

Many bank support teams are proactively communicating with customers at risk of financial difficulty. The network of help is highly structured, organised and experienced. 

Customers are also strongly urged to reach out to access these services. Those concerned should get in touch with their bank as early as possible. 

Competition in the banking sector is exceptionally strong with record levels of refinancing underway. 

Customers are urged to be proactive, and ensure they are getting the best deal for their banking services.  

Data released last Friday shows customers are already doing this, with 308,961 mortgages refinanced in the last six months – that’s 2,370 Australians refinancing every working day – more than ever before. Of these, 214,916 switched between lenders, while 94,045 refinanced with their existing lender.” 

Latest news

1 / 3
Transcript
ABA CEO interview with ABC Brisbane’s Loretta Ryan and Craig Zonca on ID verification checks
6 October 2026

E&OE Radio Interview ABC Brisbane 6 October 2026   Topics: Australia’s anti-money laundering laws; ID verification checks  Loretta Ryan: So, we wanted to find out if this is part of the brave new world in which we live, and whether the watchful eye over our money is actually robbing us of the access to it. Simon Birmingham was once our… Read more »

Read more
Transcript
ABA CEO interview with News24’s Laura Jayes on the card surcharging ban
1 October 2026

E&OETV InterviewInterview on News24 AM Agenda1 October 2026 Topics: Card surcharging ban; Interest rates; Refinancing Laura Jayes: Well credit card, any card surcharges are banned from today. I know customers will be happy. Small business, though, they’re not so sure. Joining me live now is the Australian Banking Association Chief Executive, Simon Birmingham. Simon, great… Read more »

Read more
Transcript
ABA CEO interview with FiveAA Adelaide’s Stacey Lee and Jonno Edwards on the card surcharging ban
1 October 2026

E&OERadio InterviewInterview on FiveAA Adelaide1 October 2026 Topics: Card surcharging ban Stacey Lee: Well, speaking of budgets, everyone’s are tight at the moment and they might get a little bit tighter from today because card surcharges have come to an end. It’s the first of October. It’s a deadline on a whole lot of things,… Read more »

Read more