2 May 2023
The RBA continues to address the nation’s inflation challenge with today’s 0.25% increase.
Last week’s inflation figures showed a 1.4% increase for the March quarter. This is a 7% increase in the past year which indicates the cost-of-living challenge faced by Australian households.
The ABA encourages those customers who are concerned about their financial situation to shop around to find the most suitable deal for their individual needs. Competition in the banking sector is strong and record levels of mortgage refinancing continues.
Banks strongly encourage any customers experiencing financial difficulty to reach out to access bank support services and to do so as early as possible. Bank support teams are also proactively communicating with those customers at risk.
Australians have record levels of savings sitting in deposit and offset accounts while arrears remain at low levels. In April 2023 the value of household deposits on the books of ADIs grew for the 23rd month in a row, to $1.37 trillion.

At $244b, there is now more sitting in mortgage offset accounts than ever before. In fact, there has been a growth of 42 per cent since December 2019 (Figure 2).

The value of non-performing loans (i.e. those 90+ days in arrears) fell in the last quarter of 2022, while loans 30-89 days past due has increased slightly, though remained below pre-COVID levels (Figure 3). The proportion of non-performing loans relative to the housing portfolio now sits at 0.59 per cent, down from 0.62 per cent in the September quarter and 0.79 per cent in December 2019.

Latest news
E&OETV InterviewInterview on News24 AM Agenda1 October 2026 Topics: Card surcharging ban; Interest rates; Refinancing Laura Jayes: Well credit card, any card surcharges are banned from today. I know customers will be happy. Small business, though, they’re not so sure. Joining me live now is the Australian Banking Association Chief Executive, Simon Birmingham. Simon, great… Read more »
E&OERadio InterviewInterview on FiveAA Adelaide1 October 2026 Topics: Card surcharging ban Stacey Lee: Well, speaking of budgets, everyone’s are tight at the moment and they might get a little bit tighter from today because card surcharges have come to an end. It’s the first of October. It’s a deadline on a whole lot of things,… Read more »
E&OERadio InterviewInterview on ABC Adelaide1 October 2026 Topics: Interest rates; Hardship support from banks; Card surcharging ban Sonya Feldhoff: Simon Birmingham is the CEO of the Australian Banking Association. He’s also a former SA senator and finance minister. So, all of these things have been very much in his purview for a long time. Simon… Read more »