Skip to main content
Financial Assistance Hub

Step in the right direction, but more to be done

8 June 2018

Today’s agreement by the nation’s top lawmakers to identify options to standardise Power of Attorney orders across the country is a significant step in tackling the issue of elder financial abuse however there remains more work to be done.

In March the banking industry renewed calls for action on the issue by the end of the year, with key changes needed to standardise Power of Attorney orders, create a national online register of the orders and a designated body which bank staff can report suspected abuse.

Australian Banking Association CEO Anna Bligh said the decision was a welcome step forward however there was still much work to be done to better equip local bank branch staff to detect and report elder financial abuse.

“Local bank branch staff are on the frontline when it comes to detecting and reporting elder financial abuse but currently their hands can be tied,” Ms Bligh said.

“Important policy changes can take time and today’s decision by the nation’s Attorneys General to identify the best options for standardising Power of Attorney orders is a significant step forward.

“A national online register of Power of Attorney orders must be established as soon as possible following a standardising of orders.

“The industry will continue to push for these changes to be finalised, particularly a designated body in each state to report elder financial abuse.”

“The industry will keep pressing the case to governments across the country to resolve these key issues by the end of the year,” she said.

ENDS
Contact: Rory Grant 0475 741 007

Latest news

1 / 3
Media Releases
Banks urge small business to stay alert to the risk of scams
24 August 2026

Four in five small and medium businesses say they have been exposed to an attempted scam in the past year, according to new research commissioned by the Australian Banking Association. This Scams Awareness Week, banks are reminding small businesses across the country to take steps to scam proof their operations and protect themselves as well… Read more »

Read more
Media Releases
Banks welcome passage of legislation to regulate Australia’s cash-in-transit sector
20 August 2026

The ABA welcomes today’s passage through the Parliament of the Cash Distribution Framework Bill 2026, an important safety net shoring up the ongoing distribution and availability of cash across the economy. ABA CEO Simon Birmingham said banks continued to support customers who choose to use cash and this regulatory framework would provide greater certainty for… Read more »

Read more
Media Releases
Banks welcome much-needed CSLR reset
19 August 2026

The ABA welcomes the commitment today by the Assistant Treasurer and Financial Services Minister Daniel Mulino to make the Compensation Scheme of Last Resort (CSLR) more sustainable by reducing the losses and costs associated with it. ABA CEO Simon Birmingham said changes to the CSLR must help contain losses that generate claims and place the… Read more »

Read more