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“Seeing the banks make these changes means I feel a sense of safety, security and support; that I matter and that the horrible experience I’ve been through can somehow be useful to help make changes to prevent the misuse and manipulation of gaps in banking systems and processes.” – Victim-survivor of financial abuse A new… Read more »
“Banks are in a unique position to play a proactive role in identifying and assisting victim-survivors of financial abuse, a role Australian banks take very seriously,”
It will enable banks to withhold credit reporting information where reporting that information could lead to customer harm.
“Many people don’t realise how prevalent financial abuse is and that it may be a red flag for future violence.”