Skip to main content
Financial Assistance Hub

Warning: Scammers out in force during Boxing Day sales

26 December 2024

As Boxing Day sales kick-off, banks are warning Australians to be on the alert for scammers looking to deceive shoppers through shonky websites and fake parcel notifications.   

The ABA is urging shoppers to be on the lookout for: 

  • Online or Buying and Selling Scams: Fake websites that closely mirror legitimate sites/brands to deceive people into fake purchases. 
  • Parcel Delivery Scams: Fake parcel notifications sent via text message or email tricking people into sharing personal or financial information.  

ABA CEO Anna Bligh warned that scammers were on the prowl and will be looking to take advantage of the surge in shopping activity that happens over the Boxing Day sales period.    

“We all love a bargain, but it’s important shoppers don’t end up getting more than they bargained for.” Ms Bligh said.  

“Scammers are out in force. They will use every trick in the book to deceive shoppers, including using dodgy websites imitating legitimate brands through to fake parcel notifications sent via SMS. 

“I urge those shopping online to take extra care, as scammers are active and will use very sophisticated tactics to fleece you of your hard-earned money. 

“Remember, if something feels off or too good to be true, trust your instincts and double-check before going through with a purchase. 

“Unfortunately scam advertisements are still making their way onto search engines and social media platforms.  

“People should remain vigilant to potential dodgy and fake advertisements on their social media feeds. It pays to double check that what you’re purchasing is the real deal.” 

Ms Bligh said banks were working around the clock to protect customers and keep their money safe over the festive season.  

“Banks are actively blocking transfers to known scam accounts, implementing additional warnings and delays, and have shared over 7 million records of fraud and scam intelligence this year alone through the Australian Financial Crimes Exchange.” 

“While banks have ramped-up safeguards, customer vigilance is still important and is the best way to ensure your Boxing Day shopping goes to plan.”  

Avoid falling victim to a scam: 

For more information on the scam warning signs, please visit: https://www.ausbanking.org.au/scams-hear-the-alarm-bells/

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham interview on ABC Sydney Drive with Thomas Oriti
21 September 2026

E&OERadio InterviewInterview on ABC Sydney Drive21 September 2026 Topics: Refinancing and competition in the home loan market; Hardship support Thomas Oriti: Now, have you had to refinance your mortgage, perhaps because of rising interest rates, or maybe something else? Maybe your work situation changed, and you weren’t bringing in as much money. What was that… Read more »

Read more
Media Releases
Banks step up protections for customers experiencing financial abuse
17 September 2026

Banks will better detect, prevent and respond to financial abuse under an updated industry guideline released today by the Australian Banking Association. The ABA has brought together separate resources on financial abuse, including elder abuse and family and domestic violence into a single framework, building on existing industry guidance and supporting the financial abuse provisions… Read more »

Read more
Media Releases
Preparing for the removal of card surcharging
14 September 2026

The ABA and its member banks are reminding businesses to make sure they are ready for the upcoming Reserve Bank of Australia’s (RBA) card surcharge reforms which take effect from 1 October 2026. These changes mean: ABA CEO Simon Birmingham said banks were supporting business customers to prepare for these changes, along with implementing the… Read more »

Read more