Skip to main content
Financial Assistance Hub

Banks are ready to face coronavirus challenge

11 March 2020

This morning the CEOs of the Australian Banking Association met with Treasurer Josh Frydenberg to discuss the strength of the economy and response to the coronavirus (COVID-19).  

Australia’s banking industry reinforced to the Government that they are well prepared for the impacts of the COVID-19 and stand ready to assist Australians impacted.  

Chair of the Australian Banking Association and CEO of the Commonwealth Bank Matt Comyn said that “Australia has a very strong financial system with banks that are well-capitalised and have strong balance sheets.  

“any business financially impacted by the effects of COVID-19 should contact their bank to be assessed on a case by case basis to access the assistance on offer”

ABA CEO Anna Bligh

“Banks have supported the country through difficult times in the past and continue to do so. We are very much open for business,” he said.  

CEO of the Australian Banking Association Anna Bligh said “Banks stand ready to support customers and if anyone is in need of assistance, they shouldn’t wait but come forward as soon as possible.” 

“In particular any business financially impacted by the effects of COVID-19 should contact their bank to be assessed on a case by case basis to access the assistance on offer,” she said.   

The type of assistance offered will depend on individual circumstances, but can include:  

  • A deferral of scheduled loan repayments  
  • Waiving fees and charges  
  • Interest free periods or no interest rate increases  
  • Debt consolidation to help make repayments more manageable.  

Get details of your bank’s hardship team

Contact: Rory Grant 0475 741 007 

Latest news

1 / 3
Media Releases
Don’t get sidelined by ticket scammers this footy season
2 March 2026

Banks are urging Australians to side-step fake or dodgy tickets this footy season, as scammers set their sights on fans across all football codes. More than $36 million was lost to buying and selling scams last year, including fake ticket sales, with criminals looking to cash in on the excitement and passion of footy fans…. Read more »

Read more
Transcript
ABA CEO Simon Birmingham on the Savings Tip Jar podcast
20 February 2026

E&OEPodcast InterviewThe Savings Tip Jar18 February 2026. Topics: Mortgage refinancing, savings accounts. Dominic Beattie (Host): Welcome to this week’s Dollar Dialog, and today we’re talking refinancing, with new data dropping from the ABS last week, showing that a record 640,000 Australian mortgages were refinanced through 2025, which is up 20% on the previous year. So,… Read more »

Read more
Media Releases
New data shows record number of Australians refinancing their home loan
11 February 2026

Over 640 000 homeowners refinanced their mortgage last year, according to new data released today by the Australian Bureau of Statistics. New lending indicators data shows 640 137 mortgages were refinanced throughout 2025, a 20 per cent jump from the previous year as more borrowers than ever before renegotiated or switched their home loans. ABA… Read more »

Read more