11 March 2020
This morning the CEOs of the Australian Banking Association met with Treasurer Josh Frydenberg to discuss the strength of the economy and response to the coronavirus (COVID-19).
Australia’s banking industry reinforced to the Government that they are well prepared for the impacts of the COVID-19 and stand ready to assist Australians impacted.
Chair of the Australian Banking Association and CEO of the Commonwealth Bank Matt Comyn said that “Australia has a very strong financial system with banks that are well-capitalised and have strong balance sheets.
“any business financially impacted by the effects of COVID-19 should contact their bank to be assessed on a case by case basis to access the assistance on offer”
ABA CEO Anna Bligh
“Banks have supported the country through difficult times in the past and continue to do so. We are very much open for business,” he said.
CEO of the Australian Banking Association Anna Bligh said “Banks stand ready to support customers and if anyone is in need of assistance, they shouldn’t wait but come forward as soon as possible.”
“In particular any business financially impacted by the effects of COVID-19 should contact their bank to be assessed on a case by case basis to access the assistance on offer,” she said.
The type of assistance offered will depend on individual circumstances, but can include:
- A deferral of scheduled loan repayments
- Waiving fees and charges
- Interest free periods or no interest rate increases
- Debt consolidation to help make repayments more manageable.
Get details of your bank’s hardship team.
Contact: Rory Grant 0475 741 007
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This is the version of the Banking Code of Practice that took effect on 1 March 2021, a variation of the 1 March 2020 Release.
“No customer is going to wake up the day after the 31st of March and find that there is some legal action being taken by their bank on their loan.”
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