Skip to main content
Financial Assistance Hub

Banks call for consistent laws to prevent elder abuse

31 March 2021

Australian banks are urging state and territory governments to adopt consistent laws on powers of attorney to prevent elder financial abuse. 

State and federal Attorneys-General are meeting today to consider a scope for a national register of power of attorney instruments.   

“This meeting presents an opportunity to finally get this right”, said ABA CEO, Anna Bligh. 

“Financial abuse is a serious and far-reaching problem. Elderly customers and those with a disability are most at risk. Nationally consistent laws are vital in order to protect these customers.”  

“Financial abuse is a serious and far-reaching problem. Elderly customers and those with a disability are most at risk. Nationally consistent laws are vital in order to protect these customers.”

ABA CEO Anna Bligh

The ABA is calling on governments across Australia to establish: 

  1. Power of Attorney laws which are the same across the country and protect people from this kind of abuse. 
  2. A National Power of Attorney (POA) register to check if POA documents are legitimate and current. 
  3. Somewhere to report abuse in each state that can investigate and act. 

This follows the 2017 recommendations from the Australian Law Reform Commission report into elder abuse, and a commitment by Attorneys-General in 2019 to set baseline minimum standards for Power of Attorneys and create a mandatory national online register for powers of attorney.  

“It’s high time that this important reform was delivered”, Ms Bligh said. 

Protections are different in each state and territory

Currently, Power of Attorney laws and their protections are different in each state and territory, with no register to track who has power of attorney over whom.  

Governments can do more to help older people protect themselves and prevent elder financial abuse.   

The national register is a recommendation of the Australian Law Reform Commission (ALRC)  inquiry into elder abuse. 

The introduction of a register will greatly assist in safeguarding older and vulnerable people’s financial status by providing a reliable single source of information to verify the authenticity and currency of an instrument.   

It is critically important for our nation that all governments are doing all within their power to help elderly people who are at risk of abuse in our community.   


Help stop elder financial abuse

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham transcript of interview on ABC Canberra with Emma Bickley
9 February 2026

E&OERadio InterviewABC Radio Canberra9 February 2026. Topics: Romance scams; Scam Prevention Framework Emma Bickley (Host): You’re listening to afternoons on ABC Radio Canberra. I’m Emma Bickley, and my guest today is Simon Birmingham. He’s the CEO of the Australian Banking Association, and in the lead up to Valentine’s Day, they’re warning you that romance scams… Read more »

Read more
Media Releases
Fake love, real losses, banks warn of surge in AI romance scams ahead of Valentine’s Day
9 February 2026

With Valentine’s Day approaching, banks are warning people to be on high alert for romance scams as criminals increasingly deploy AI to steal more than just your heart. AI romance scam red flags: ABA CEO Simon Birmingham said further advances in AI were making it incredibly difficult for people to distinguish between a romance scam… Read more »

Read more
Transcript
ABA CEO Simon Birmingham transcript of interview on Sky News with Ross Greenwood 
8 February 2026

E&OE TV Interview Sky News Business Weekend 8 February 2026.  Topics: Interest rates, the payments system, the coalition.  Ross Greenwood (Host): The other industry that will come into the political spotlight, clearly, are our banking sector and our major lenders. Their actions for now, broadly mirror the Reserve Banks, but you can imagine that as a group, the banks have to be extremely cautious about… Read more »

Read more