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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


Media Releases
Banks launch campaign telling Australians “Don’t tough it out on your own”  
30 October 2023

Today the Australian Banking Association has launched a campaign encouraging Australians struggling with loan repayments to contact their bank, titled ‘Don’t tough it out on your own.’  “Banks know many of their customers are making difficult financial decisions right now as the country navigates challenging economic conditions,” said ABA CEO Anna Bligh.  “Banks stood by… Read more »

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ABA News
New identity verification safeguards a step in the right direction  
14 September 2023

The Australian Banking Association (ABA) has welcomed the introduction of new legislation to boost the security of identity verification services.

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Media Releases
Banks raise the bar in new Banking Code    
6 September 2023

In a major step to strengthen customer protections and maintain trust in the banking sector, the Australian Banking Assocation (ABA) has submitted a proposed new Banking Code to ASIC for industry consultation. 

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Transcript
Anna Bligh interview with Tom Mann, ABC South Australia on new Branch Closure Support Protocol
27 June 2023

“…we anticipate seeing branches as a part of Australia’s banking system for a very long time. It’s not about closing all branches, but we do expect from time to time, there will be some branches closing as more and more Australians choose to bank differently.”

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Media Releases
New Branch Closure Support Protocol – banking industry to better support customers of closing branches 
23 June 2023

The ABA has developed a new Branch Closure Support Protocol to improve transparency, ensure better communication, and provide improved customer support when banks close branches. 

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Media Releases
World Elder Abuse Awareness Day a reminder to stay vigilant to warning signs of financial abuse   
15 June 2023

With one in six older Australians experiencing some form of abuse, today’s World Elder Abuse Awareness Day is an important reminder to look out for the warning signs.

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Media Releases
ABA welcomes future proofing of Australia’s payments system as Treasurer announces biggest overhaul in 35 years 
7 June 2023

The Australian Banking Association (ABA) has welcomed the Treasurer’s announcement today of a major overhaul of Australia’s payments system. 

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Media Releases
Australian banks join new Fraud Reporting Exchange digital platform to help halt payments to scammers 
16 May 2023

Australian banks today launched a new digital platform that will facilitate the quick reporting of fraudulent payments en route or transferred to another bank.

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Transcript
Anna Bligh interview with ABC Breakfast TV on Fraud Reporting Exchange announcement
16 May 2023

“Speed is the essence when it comes to getting your money back from a scammer. Even if you’re not sure, even if you just suspect something’s not right, ring your bank as fast as you possibly can.”

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Media Releases
Almost 40% leave wallets at home as mobile phone and smartwatch payments soar  
12 May 2023

The nation’s shift to digital banking is gathering pace, with the number of people leaving home without their wallet or cards, relying on their phone or another device instead, doubling in three years. The rapid changes are captured in a new ABA interactive Spend the Day site.

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Media Releases
Cross-industry initiative to provide one-off $7.75 million boost for financial counselling services  
11 May 2023

Australia’s financial counselling services will receive a $7.75 million boost following a cross-industry donation.

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Media Releases
ABA welcomes Federal Budget investment in combatting scams and supporting sustainable finance
9 May 2023

The Australian Banking Association (ABA) welcomes tonight’s Federal Budget saying it places a significant focus on customer safety.

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Transcript
Transcript – Anna Bligh interview with Sky News’ Andrew Clennell on SVB closure
13 March 2023

“What is underpinning this bank failure is a number of things, but not least of all, it’s a very niche bank with high exposure to one part of the economy. And that’s the part of the economy that’s been quite volatile and troubled”

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Media Releases
IWD an important reminder to keep up the momentum on equity issues
8 March 2023

This International Women’s Day, it is so important to acknowledge the change that has occurred, the women and organisations who are forging this change, and also ensure we continue strongly on this positive path

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Transcript
Transcript – Anna Bligh interview with ABC radio Conversation Hour hosts Richelle Hunt and Kirsten Diprose on regional bank branches
28 February 2023

“in two years, there was an 88% drop in the number of cash withdrawals made at that branch, and there was an 89% drop in cash deposits”

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ABA NewsMedia Releases
Don’t let scammers ruin your Christmas
19 December 2022

“At this time of the year, with Christmas upon us, we’re encouraging people to be extra vigilant.”

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Transcript
Transcript – Anna Bligh on 4BC Brisbane – Scams and Cybersecurity
16 December 2022

BILL MCDONALD: You may remember I spoke to Blake Talbot yesterday. Now, he got in touch with the show after falling victim to one of the most elaborate and sophisticated scams I think I may have ever heard of. Now, Blake and his pregnant wife have lost their entire life savings of over $26,000. As… Read more »

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Transcript
Transcript: Anna Bligh on ABC NewsRadio – maternity leave lending
28 November 2022

“A number of our banks actually have maternity leave lending products that are specific to people on parental leave, paid and unpaid, to help them through, what as I said, can be a difficult time.”

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Media Releases
Bank support for Agribusiness grows to $104.7b
17 November 2022

“Agriculture in Australia has a proud record of overcoming extreme adversity, most recently meeting the challenge of major flood events head on. Banks are standing by to support customers affected and the message is to reach out to your bank if you need their support.”

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Transcript
Transcript: Anna Bligh ABC Radio Melbourne Drive – cybersecurity
8 November 2022

“The bank robbers of the 21st century do not use sawn-off shotguns – they are sitting at a computer trying to get into your account and trying to trick you into letting them in.”

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