Skip to main content
Financial Assistance Hub

Banks ready to support flood-affected areas in NSW Mid-North Coast and Hunter regions

22 May 2025

Banks are on standby to support customers across the Mid-North Coast and Hunter regions impacted by the current severe weather and flooding.

ABA CEO Anna Bligh said with torrential rain and flooding taking place, banks were activating financial assistance and relief to support their customers.

“Banks recognise that this is a very challenging weather event and are making sure financial support is available to customers should they need it.

“You don’t have to tough it out on your own. Banks have financial relief measures to help customers navigate through this incredibly challenging time.

“It doesn’t matter if you’re an individual, a farmer or a business customer, banks have a range of options from repayment deferrals through to loan restructuring to help you get back on your feet.

“Banks have highly experienced specialist teams ready to assist with any financial concerns or questions customers might have.

“I urge anyone who is facing financial stress as a result of this extreme weather event to reach out to their bank and discuss support options. This doesn’t have to be today, it could be in the next few weeks or months as recovery efforts get underway.”

Depending on individual circumstances, assistance may include:

  • Deferral of loan or credit card repayments
  • Waiving or refunding fees and charges
  • Restructuring existing loans without penalty
  • Emergency credit limit increases or temporary overdrafts
  • Additional finance to help cover cash flow shortfalls

To learn more about natural disaster assistance visit: https://www.ausbanking.org.au/natural-disaster-assistance/

Latest news

1 / 3
Media Releases
Finalisation of independent pricing model report to support cash distribution
3 October 2025

Deloitte Access Economics has now determined its recommended regulated pricing model for Armaguard’s Cash-in-Transit services. The final independent pricing mechanism report has been provided to Armaguard as well as the major banks and major retailers.  This is an important milestone in working to keep cash available around Australia, even while people are using less of… Read more »

Read more
Transcript
ABA CEO Simon Birmingham transcript of interview on ABC RN Breakfast with Sally Sara
24 September 2025

E&OERadio InterviewABC RN Breakfast with Sally SaraWednesday, 24 September 2025. Sally Sara (Host): Reserve Bank Governor Michelle Bullock has hit out at Australia’s big four banks for standing in the way of making shopping cheaper for customers. The RBA wants to ban surcharges on card payments. To fund the ban, it wants to dramatically cut… Read more »

Read more
Media Releases
Australian banks acknowledge the contribution of outgoing ASIC Chair Joe Longo
19 September 2025

The ABA today acknowledges and thanks outgoing ASIC Chair Joe Longo for his strong leadership as Chair of ASIC for the past five years.  ABA CEO Simon Birmingham said Mr Longo had made a significant contribution to ensuring Australia has a fair financial system focused on the interests of both investors and consumers.  “The ABA… Read more »

Read more