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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


COVID-19 Banking Timeline

see what’s happened in the Australian banking sector


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Media Releases
Hardship assistance triples as deferrals continue to rise
15 September 2021

More than 57,000 customers have received hardship assistance during recent lockdowns across Australia.

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Banks supporting customers across Australia with 3 month deferrals, merchant fee refunds
20 July 2021

these options do give people you know, a breather, that’s what they’re designed to do, just take the load off for three months, while you get through everything else that you need to get through.”

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Media Releases
Banks supporting customers as lockdowns extended
17 July 2021

“customers can rest assured that their bank will have their back”

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Media Releases
Banks to assist customers in COVID-19 lockdowns
29 June 2021

Banks across Australia are ready and willing to assist customers affected by the COVID-19 lockdowns.

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Media Releases
Banks ready to support residents impacted by Gippsland floods
11 June 2021

“Once conditions ease, it’s important for anyone impacted to know their bank is ready to provide assistance”

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Media Releases
Banks to assist mouse plague affected customers
3 June 2021

“I’m urging anyone who has been affected by the mouse plague to get in touch with their bank and find out about the assistance on offer.”

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Media Releases
Support available for customers affected by NSW floods
21 March 2021

Australian banks are supporting communities in New South Wales after torrential rain and floods in parts of the state.  Floodwaters have inundated towns on the NSW North Coast, Sydney has been pummelled by heavy rain and more is forecast in coming days.  Australian Banking Association CEO Anna Bligh says banks have a range of measures… Read more »

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Transcript
Customers continue to come off deferrals
11 March 2021

“right at the height of COVID, when things were at their absolute worst, only 10% of Australian mortgage holders deferred the payments on those mortgages. 90% of those people are now back paying in full.”

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Media Releases
Banks to continue Royal Commission reform
12 November 2020

“Banks have already been acting on the findings of Commissioner Hayne and remain fully engaged for this next phase” ABA CEO Anna Bligh

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Transcript
ABC Sydney Radio – Interview with Anna Bligh
30 October 2020

Anna answered questions about the impact of COVID-19 on banks’ profits, how banks have responded to help customers during the pandemic and what’s happening next to customers who’ve deferred their mortgages.

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Media Releases
Australian banks step up to support customers and the economy
3 May 2020

Since the start of the COVID-19 pandemic, banks have provided an estimated $6.8 billion of deferrals and more than $45 billion in new loans.

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Media Releases
Banks announce Small Business Relief Package
20 March 2020

Australian banks will defer loan repayments for small businesses affected by COVID-19 for six months.

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Media Releases
Banks ready to help those affected by devastating bushfires
3 January 2020

Australians affected by the catastrophic bushfires across parts of Australia are encouraged to contact their bank to access a wide range of assistance available.

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Media Releases
Roundtable hears firsthand of worsening drought
19 December 2019

Senior bank representatives have today heard firsthand of worsening drought conditions from farmers affected at a roundtable convened by AgForce Queensland. The roundtable, held at the request of AgForce just outside Toowoomba in Nobby, brought together senior banking representatives responsible for agricultural lending as well as local farmers and community groups. CEO of the Australian… Read more »

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