Skip to main content
Financial Assistance Hub

Bushfire Royal Commission to improve disaster coordination

30 October 2020

The final report of the Royal Commission into Natural Disaster Arrangements is a critical step towards improving the way Australia responds to catastrophic weather events.

The Australian Banking Association has welcomed its recommendations and vowed to continue working with governments on their implementation.



“Banks play a vital role in helping Australians survive and recover from bushfires and other disasters”, said ABA CEO Anna Bligh.

“When disaster strikes, Australians need fast access to cash and support to help them survive. This report makes several recommendations to make that happen”, she said.

The ABA welcomes Recommendations 9.4 and 9.5 which will lead to the identification of critical infrastructure and the relevant risks to those sectors during emergencies.

“Banking services should be recognised nationally as critical infrastructure and included in planning and preparation efforts”, Ms Bligh said.

“Improving coordination between critical infrastructure providers and governments is key to ensuring we are better prepared next time”.

“When disaster strikes, Australians need fast access to cash and support to help them survive. This report makes several recommendations to make that happen”

ABA CEO Anna Bligh

The banking industry has already been engaging with state and territory governments to improve consistency of emergency payments and financial assistance – issues identified in Recommendations 22.1 – 22.4.

Access to financial counsellors is also a key element of community resilience and recovery and deserves focus under the remit of Recommendation 22.5.

The ABA supports the development of an enduring funding model made up of a fixed level of Government funding and levies on the financial sector and non-financial sector participants that reflect the drivers of financial hardship.

This will ensure a sustainable funding base so people suffering terrible hardship can access critical advice and support when they need it.

Banks have a key role to play in the management of physical and transition risks associated with climate change. Each ABA member is undertaking specific actions tailored to the individual characteristics of their bank to address climate change. The banking industry in Australia supports the goals of the 2015 Paris Climate Agreement.

The ABA commends the work of Natural Disaster Royal Commissioners Air Chief Marshal Mark Binskin AC, the Honourable Dr Annabelle Bennett AC SC and Professor Andrew Macintosh.

National Bushfire Recovery Agency Coordinator Andrew Colvin has also played a critical role in helping Australians recover from last summer’s bushfires.

ENDS

Banks can help customers impacted by bushfires

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham interview on FiveAA Adelaide with Graeme Goodings
14 November 2025

E&OERadio InterviewFiveAA Adelaide with Graeme Goodings14 November 2025. Topics: Black Fridays shopping Scams; Meta and scams ads; Bank account access Graeme Goodings (Host): We’ve got to be aware of scammers every single day, and they’re getting cleverer and smarter all the time, and people continue to fall for their traps. We need to be ever vigilant. With… Read more »

Read more
Media Releases
Banks urge Black Friday shoppers to steer clear of dodgy deals
14 November 2025

Shoppers are being urged to stay alert to the risk of scammers as Black Friday sales kick-off, after almost $40 million was lost to buying and selling scams over the past year. The ABA is reminding shoppers to be on the lookout for:  ABA CEO Simon Birmingham urged shoppers to remain vigilant as scammers are… Read more »

Read more
Transcript
ABA CEO Interview on ABC Melbourne with Ali Moore
31 October 2025

E&OERadio InterviewABC Melbourne with Ali MooreThursday, 30 October 2025. Topics: Crypto ATMs; scams; cash access. Ali Moore (Host): So now there are calls to ban the ATMs to try and end the scams. Simon Birmingham is the CEO of the Australian Banking Association. Simon, hello, Simon Birmingham (Guest):  Hello Ali, great to be with you… Read more »

Read more