Skip to main content
Financial Assistance Hub

Dedicated hotlines for JobKeeper loans now live

24 April 2020

Priority for businesses wanting to cover wages

Australia’s banks have bolstered their efforts to help businesses needing funding to bridge the gap until the first Jobkeeper payments in May.


These JobKeeper hotlines are now live:

  • ANZ: 1800 571 123
  • Bank of Melbourne: 1300 784 873
  • Bank SA: 1300 669 472
  • BOQ: 1300 55 72 72
  • Bendigo Bank – web enquiry only
  • CommBank: 13 26 07
  • NAB: 1800 JOBKEEPER (1800 562 533)
  • St George: 1300 730 196
  • Suncorp Bank: 13 11 55 (then select 1,3,3,1)
  • Westpac: 1300 731 073

Banks are also fast-tracking efforts to streamline assessments with the ATO that confirm JobKeeper eligibility.

These efforts will help add to the $700 million worth of loans already provided to businesses to help them through the economic crisis caused by the coronavirus pandemic.

The industry has a range of support to small businesses affected by COVID19, including six month deferrals on loans attached to the business, extending existing lines of credit and waiving fees and charges.

More info on business help

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham transcript of interview on ABC Illawarra with Melinda James on money mules
22 July 2026

E&OERadio InterviewABC Illawarra22 July 2026. Topics: Buying and selling of bank accounts; Efforts to combat money laundering; Scam prevention efforts by banks Melinda James: Well, this is a big and growing problem. There were 13,000 bank accounts shut down by the four major Australian banks in the financial year 2023–24. So, how big a problem… Read more »

Read more
Speech
ABA opening statement to the Senate Economics Legislation Committee: Cash Distribution Framework Bill 2026
21 July 2026

Thank you for the opportunity to appear alongside our friends and colleagues at COBA today.   The Cash Distribution Framework Bills are a critical step to provide security to the long-term availability of cash in Australia.   Our written submission sets out our position in detail. Today I will focus on a few key points.  The banking industry is committed to ensuring that Australians who… Read more »

Read more
Transcript
ABA CEO Simon Birmingham transcript of interview on 2SM with Tim Webster on the buying and selling of bank accounts
21 July 2026

E&OERadio Interview2SM Sydney21 July 2026. Topics: Buying and selling of bank accounts; Efforts to combat money laundering Tim Webster: Look, we spoke to Peter Price from Crime Stoppers, the boss at Crime Stoppers, about this banking mules. I mean, this ridiculous situation where the young ones are coerced into being, you know, money mules and… Read more »

Read more