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Support during Covid-19

The Business Relief Package

Banks are ready to support your business


SME Loan Guarantee Phase Two

SME Guarantee loans can now be larger, longer term and for a wider range of purposes.
The initial phase of the Scheme was available for new loans issued by eligible lenders until 30 September 2020.
The second phase of the Scheme started on 1 October 2020 and will be available until 30 June 2021.

Key changes include:
• Loans can be for a wider range of investment, beyond working capital
• Secured lending now permitted (excludes commercial or residential property)
• Maximum loan size increased to $1 million (from $250,000 per borrower)
• Maximum loan term now five years (from three years)
• Lenders can now offer a repayment deferral period.

More Phase Two COVID Support

Jobkeeper business loan hotlines

Contact your bank to fast-track assistance until JobKeeper payments begin


ANZCommbankNAB Westpac
ANZ
Commbank Logo
National Australia Bank
1800 571 12313 26 071800 562 5331300 731 073


1300 669 4721300 784 8731300 730 1961300 55 72 72
Suncorp
Bendigo Bank Logo
13 11 55web enquiry only

About the package

SME Loan Guarantee Scheme

Participating banks are also offering loans, including overdrafts, at very low interest rates, to help bridge cash flow gaps.  The SME Loan Guarantee Scheme continues until 30 June 2021.

JobKeeper

The Federal Government has also introduced a JobKeeper program. Under the scheme, businesses and not-for-profits significantly impacted will be able to access a wage subsidy from the Government to continue paying their employees. This assistance will help businesses to keep people in their jobs and re-start when the crisis is over. For employees, this means they can keep their job and earn an income.

Download the JobKeeper fact sheet

FAQs

Yes. Banks are offering loans at very low interest rates, supported by the Government, through an SME Loan guarantee. Your business would still need to meet certain lending criteria set out by your bank.

Banks don’t report information to credit bureaus about small business customers.

Find your bank

Select your bank to find out more about their individual relief packages
AMP

Phone: 1300 130 191
Hardship Assistance: Website

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ANZ

Phone: 1800 351 548
Financial Hardship: Website

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Arab Bank Australia

Phone: 1800 64 64 84
Hardship Assistance: Website

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Bank Australia

Phone: 132 888
Hardship Assistance: Website

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Bank of Melbourne
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Bank of Sydney

Phone: 13 95 00
Hardship Assistance: Website

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BOQ Group

Phone: 1800 079 866
Hardship Assistance: Website

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Bank SA

Phone: 1800 679 461
Hardship Assistance: Website

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Bankwest

Phone: 1300 769 173
Hardship Assistance: Website

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Bendigo and Adelaide Bank

Phone: 1300 652 146
Hardship Assistance: Website

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Citi Bank

Phone: 1300 652 146
Hardship Assistance: Website

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Commonwealth Bank

Phone: 1300 720 814
Hardship Assistance: Website

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HSBC Bank

Phone: 1300 555 988
Hardship Assistance: Website

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ING Bank

Phone: 1300 349 166
Hardship Assistance: Website

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Macquarie Bank

Phone: 1300 363 330
Hardship Assistance: Website

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Me Bank

Phone: 1300 500 520
Hardship Assistance: Website

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MyStateBank

Phone: 13 800 1
Hardship Assistance: Website

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NAB

Phone: 1800 701 599
Hardship Assistance: Website

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Rabobank

Phone: 1800 025 484
Hardship Assistance: Website

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Rural Bank

Phone: 1300 660 115
Hardship Assistance: Website

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St. George Bank

Phone: 1800 629 795
Hardship Assistance: Website

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Suncorp

Phone: 1800 225 223
Hardship Assistance: Website

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U Bank
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Westpac

Personal: 132 032
Small Business: 132 142

Hardship Assistance: Website

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Support During Covid-19
Support During Covid-19

We’re here to help

Australian banks are open and here to help all their customers in this time of financial hardship.

Learn more