18 June 2018
Australians can now get on board the drive for change to tackle Elder Financial Abuse in a new campaign launched today by the Australian Banking Association, National Seniors, the Council on the Ageing, the Older Persons Advocacy Network and the Finance Sector Union.
The campaign invites Australians to write to their state or territory Attorneys General demanding change to empower bank staff to properly detect and safely report Elder Financial Abuse.
In February, Australia’s banks renewed their push for change and called on the Federal, state and territory governments to have key policy changes decided by Christmas. These changes are:
- Standardised Power of Attorney orders across state and territories
- An online register of Power of Attorney Orders
- A designated safe place for local bank staff and members of the public to report suspected abuse.
CEO of the Australian Banking Association Anna Bligh said this was a chance for all Australians to show their support and call on lawmakers to make the changes needed without further delay.
“While elder abuse can take many forms, elder financial abuse is one of the most common forms and one that local bank branch staff witness regularly,” Ms Bligh said.
“The Australian public can now take part in our campaign by logging onto our website and writing directly to their state or territory or Federal Attorneys General calling on them to take urgent action.
“Bank staff unfortunately all too often see people who are their customers being pressured to give access to their accounts, all too often see their accounts being drained by family members, by friends that they trust and care about.
“This is a really difficult, complex problem, but there are things that can be done about it.
“We need a standardised power of attorney order, with an online register and a designated safe place to report suspected abuse to help address this growing problem in our community.
“Australian banks, along with seniors’ groups and the Financial Services Union, are calling on the Federal Government and the states and territories to take these actions to empower local branch staff to detect and report suspected Elder Financial Abuse.
“The last meeting of Attorneys General was an important step in taking action, however every day we delay the problem continues and grows in our community,” she said.
To get on board with the campaign go to dev2.ausbanking.ds1.pensoagency.com/elderabuse and show your support.
ENDS
Contact: Rory Grant 0475 741 007
Latest news
E&OERadio InterviewABC Melbourne with Ali MooreThursday, 30 October 2025. Topics: Crypto ATMs; scams; cash access. Ali Moore (Host): So now there are calls to ban the ATMs to try and end the scams. Simon Birmingham is the CEO of the Australian Banking Association. Simon, hello, Simon Birmingham (Guest): Hello Ali, great to be with you… Read more »
The ABA welcomes APRA’s proposals to make the internal ratings-based (IRB) accreditation process simpler and more transparent, giving mid-sized banks a competitive boost. ABA CEO Simon Birmingham said the changes would support competition and deliver better outcomes for customers. “This is a practical and sensible pro‑competition step from APRA,” Mr Birmingham said. “When fully implemented,… Read more »
E&OEInterview on Sky News with Cheng Lei Cheng Lei: Australian banks closed 155 branches over the last year, but the rate of closures has slowed. For the implications, let’s bring in Australian Banking Association Chief Executive and former Liberal Minister Simon Birmingham. Mr Birmingham, welcome to the show – great to talk to you in… Read more »