18 June 2018
Australians can now get on board the drive for change to tackle Elder Financial Abuse in a new campaign launched today by the Australian Banking Association, National Seniors, the Council on the Ageing, the Older Persons Advocacy Network and the Finance Sector Union.
The campaign invites Australians to write to their state or territory Attorneys General demanding change to empower bank staff to properly detect and safely report Elder Financial Abuse.
In February, Australia’s banks renewed their push for change and called on the Federal, state and territory governments to have key policy changes decided by Christmas. These changes are:
- Standardised Power of Attorney orders across state and territories
- An online register of Power of Attorney Orders
- A designated safe place for local bank staff and members of the public to report suspected abuse.
CEO of the Australian Banking Association Anna Bligh said this was a chance for all Australians to show their support and call on lawmakers to make the changes needed without further delay.
“While elder abuse can take many forms, elder financial abuse is one of the most common forms and one that local bank branch staff witness regularly,” Ms Bligh said.
“The Australian public can now take part in our campaign by logging onto our website and writing directly to their state or territory or Federal Attorneys General calling on them to take urgent action.
“Bank staff unfortunately all too often see people who are their customers being pressured to give access to their accounts, all too often see their accounts being drained by family members, by friends that they trust and care about.
“This is a really difficult, complex problem, but there are things that can be done about it.
“We need a standardised power of attorney order, with an online register and a designated safe place to report suspected abuse to help address this growing problem in our community.
“Australian banks, along with seniors’ groups and the Financial Services Union, are calling on the Federal Government and the states and territories to take these actions to empower local branch staff to detect and report suspected Elder Financial Abuse.
“The last meeting of Attorneys General was an important step in taking action, however every day we delay the problem continues and grows in our community,” she said.
To get on board with the campaign go to dev2.ausbanking.ds1.pensoagency.com/elderabuse and show your support.
Contact: Rory Grant 0475 741 007
Australian banks today launched a new digital platform that will facilitate the quick reporting of fraudulent payments en route or transferred to another bank.
“Speed is the essence when it comes to getting your money back from a scammer. Even if you’re not sure, even if you just suspect something’s not right, ring your bank as fast as you possibly can.”
The nation’s shift to digital banking is gathering pace, with the number of people leaving home without their wallet or cards, relying on their phone or another device instead, doubling in three years. The rapid changes are captured in a new ABA interactive Spend the Day site.