23 December 2024
The Australian Banking Association (ABA) is informing customers about an important update that may affect some debit cards used in mobile wallets. Australian Payments Plus (AP+) is implementing a technical update to ensure that consumers can continue to make payments via eftpos from 1 January 2025.
A small number of consumers who added their debit card to their mobile wallet before July 2023, have enabled the option to send transactions via eftpos, or use an eftpos-only debit card, will need to remove and re-add their debit card to their mobile wallet. No action is required for those using a physical debit card.
Banks will be contacting impacted customers directly to provide guidance on this update. Consumers should be aware that no contact will be made to them directly from eftpos or AP+.
ABA CEO Anna Bligh said shoppers should be on the lookout for contact from their bank so there are no interruptions to their mobile wallet.
“This update will only impact a small number of customers and banks will be reaching out to those customers who need to take action.
“It’s a straightforward and quick fix, with customers simply needing to remove and re-add their card to their mobile wallet.
Please take steps to apply the update simply by removing and re-adding your card, minimising any interruptions to planned activities during the festive season.” Ms Bligh said.
The update applies specifically to consumers who:
- added the debit card to their mobile wallet before July 2023, and
- have turned on the option to send transactions via eftpos, or
- use an eftpos-only debit card.
Contact: Benn Ayre | [email protected] | 0428 342 325
Twitter | Facebook | LinkedIn | www.ausbanking.org.au
Latest news
Banks are on standby to support customers across the Mid-North Coast and Hunter regions impacted by the current severe weather and flooding. ABA CEO Anna Bligh said with torrential rain and flooding taking place, banks were activating financial assistance and relief to support their customers. “Banks recognise that this is a very challenging weather event… Read more »
Michael McLaren (Host): Well, here we are at the Easter Show, the great celebration of country life in the city, but it’s also an important platform this to better understand the challenges that the regions face. Now, yesterday, we looked at the floods. Today, I want to look at the banks. Now in the regions,… Read more »
The ABA is reminding customers across North and Far North Queensland that they don’t have to tough it out on their own, as they continue to recover from February’s severe flooding event. ABA CEO Anna Bligh recently met with Queensland’s State Recovery Coordinator Andrew Cripps to discuss how banks can assist customers facing financial difficulty… Read more »