1 April 2021
Family and domestic violence is a whole community issue and requires the collective efforts of government, communities, and the corporate sector, including banks, to respond to the challenges.
This industry guideline:
- Explains that financial abuse is a form of family and domestic violence.
- Outlines how financial abuse can affect a bank’s relationship with their customer.
- Outlines a framework to enable banks to provide consistent arrangements to support their customers who may be affected by family and domestic violence.
Latest news
E&OE Radio Interview FiveAA Breakfast 18 November 2025 Topics: Major banks to front House Economic committee; Scams and Meta; Concept of 50-year mortgage Host: Well, the bosses of the big four banks have made their annual pilgrimage to Canberra to be quizzed by politicians on a range of issues that will go to employment, lending practices, scams and so forth. Simon Birmingham is the… Read more »
E&OE Host: Black Friday sales are becoming increasingly popular as many South Australians look to stretch their budgets in the lead up to Christmas, but we’re being warned about a number of scams and dodgy deals to steer clear of. Simon, Birmingham, CEO of the Australian Banking Association, joins us now, Simon, thanks to your… Read more »
E&OERadio InterviewFiveAA Adelaide with Graeme Goodings14 November 2025. Topics: Black Fridays shopping Scams; Meta and scams ads; Bank account access Graeme Goodings (Host): We’ve got to be aware of scammers every single day, and they’re getting cleverer and smarter all the time, and people continue to fall for their traps. We need to be ever vigilant. With… Read more »