Skip to main content
Get step-by-step help: Financial Assistance Hub

Financial abuse and family and domestic violence (FDV) guidelines

1 April 2021

Family and domestic violence is a whole community issue and requires the collective efforts of government, communities, and the corporate sector, including banks, to respond to the challenges.

This industry guideline:

  • Explains that financial abuse is a form of family and domestic violence.
  • Outlines how financial abuse can affect a bank’s relationship with their customer.
  • Outlines a framework to enable banks to provide consistent arrangements to support their customers who may be affected by family and domestic violence.

Download PDF

Latest news

1 / 3
ABC RN: banks respond to floods, inflation
6 July 2022

ABA CEO Anna Bligh spoke on ABC radio on how banks are responding to the floods across NSW, and the RBA’s moves to curb inflation.

Read more
Media Releases
On World Elder Abuse Awareness Day the ABA calls for cooperation to combat financial elder abuse
15 June 2022

The ABA has called upon Federal and State Australian governments to work together to combat the ongoing problem of elder financial abuse.

Read more
Media Releases
Australia can bank on growing agribusiness sector
6 June 2022

In the 12 months to February 2022, ABA member banks lent an average of $4.2 billion to agribusinesses across the country every month.

Read more