1 April 2021
Family and domestic violence is a whole community issue and requires the collective efforts of government, communities, and the corporate sector, including banks, to respond to the challenges.
This industry guideline:
- Explains that financial abuse is a form of family and domestic violence.
- Outlines how financial abuse can affect a bank’s relationship with their customer.
- Outlines a framework to enable banks to provide consistent arrangements to support their customers who may be affected by family and domestic violence.
Latest news
“The Australian Banking Association applauds action from the Government to legislate a voluntary Digital ID as the nation’s first line of defence against cybercrime,” ABA CEO Anna Bligh said. A Digital ID means Australian companies won’t need to store copies of your personal information, reducing the risk of data theft. It also means people can… Read more »
Australian Banking Association CEO Anna Bligh: Today Australia’s banking system is coming together to launch the most comprehensive set of new anti-scam reforms. With a level of unprecedented cooperation, banks, commercial banks, building societies, credit unions, and mutual banks have joined together to commit to a set of anti-scam reforms to keep Australians and their… Read more »
Australian banks have joined forces to launch a new Scam-Safe Accord to deliver a higher standard of protection for customers and put scammers out of business in Australia. This Accord, between Australia’s community owned banks, building societies, credit unions and commercial banks is a comprehensive set of anti-scam measures across the entire industry. “This Scam-Safe… Read more »