1 November 2016
This industry guideline:
• Explains that financial abuse is often a form of family and domestic violence.
• Outlines how financial abuse can impact a bank’s relationship with their customer.
• Outlines a framework for banks to raise awareness and promote consistent arrangements to support their customers who may be impacted by financial abuse and family and domestic violence.
• Encourages best practice across the banking industry.
Latest news
“Customers can be assured that they will always be in control of how and when they share their data.”
Temporary changes to the Banking Code of Practice reflect that the COVID-19 pandemic may temporarily affect the provision of banking services.
Businesses in the creative industry who are looking to take advantage of the government-backed concessional loans should get in touch with their bank.
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