22 May 2021
This industry guideline:
- Explains what financial abuse can look like and how it can impact customers and a bank’s relationship with their customers; and
- Outlines a framework for banks to raise awareness and promote consistent arrangements to deal with suspected cases of financial abuse
This guideline reflects good industry practice, and the ABA encourages members to use the principles in this guideline to put in place internal processes, procedures, and policies.
Latest news
Banks welcome Treasurer Jim Chalmers’ release today of draft regulations to lift the cap on covered bond issuance, a practical step that would help small and mid-tier banks access cheaper, more stable funding. ABA CEO Simon Birmingham said these changes, including streamlined reporting for smaller banks, are a welcome part of the Government’s broader productivity… Read more »
Banks have welcomed Shadow Treasurer Tim Wilson’s call today for the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC) to give more weight to economic growth in their decision making. ABA CEO Simon Birmingham said regulation that supports growth is key to lifting productivity across the economy. “Banks want to… Read more »
E&OETV InterviewInterview ABC Afternoon Briefing19 October 2026 Topics: Australia-EU free trade deal, investment benefits Patricia Karvelas: Simon Birmingham is the CEO of the Australian Banking Association, but he’s a former finance minister in a previous coalition government. And our guest, welcome to the program. Simon Birmingham: Hi, Patricia. Good to be with you again. Patricia… Read more »