28 September 2018
Today’s release of the interim report of the Royal Commission into Financial Services, Insurance and Superannuation, marks a day of shame for Australia’s banks.
There are no excuses for the behaviour that has been exposed by the Royal Commission.
Banks accept responsibility for their failures and right now they are working day and night to make things right for their customers.
We will fix these problems and make them right without delay, to earn back the trust of the Australian public.
We will build a banking industry which acts with integrity and is once again respected by our customers and the Australian community.
The industry will respond to the specific findings in the Interim Report through a submission in the coming weeks.
ENDS
Contact: Rory Grant 0475 741 007
More information is available on the ABA’s Royal Commission page.
Latest news
The ABA welcomes APRA’s commitment to boosting competition for Australia’s mid-tier and international banks. In a speech today to the ABA’s Banking 2025 Conference, Chair John Lonsdale announced that APRA would: ABA CEO Anna Bligh said it was customers who would ultimately benefit from a strong and competitive banking system. “Today’s announcements from APRA will… Read more »
Australians made a staggering $160 billion worth of payments with their mobile wallets last year, as they continue to embrace the ease and convenience of digital banking. The Australian Banking Association’s 2025 ‘Bank on It’ report released today reveals digital payments continue to surge with over four billion mobile wallet transactions made in the past… Read more »
eo&e Chris Bath (Host): Now, I had no idea this is a thing. Australians are renting or selling their bank accounts so crooks can cash in. It’s called being a money mule. Anna Bligh is the CEO of the Australian Banking Association, and she’s here to tell you all about it. Anna, thank you very… Read more »