28 September 2018
Today’s release of the interim report of the Royal Commission into Financial Services, Insurance and Superannuation, marks a day of shame for Australia’s banks.
There are no excuses for the behaviour that has been exposed by the Royal Commission.
Banks accept responsibility for their failures and right now they are working day and night to make things right for their customers.
We will fix these problems and make them right without delay, to earn back the trust of the Australian public.
We will build a banking industry which acts with integrity and is once again respected by our customers and the Australian community.
The industry will respond to the specific findings in the Interim Report through a submission in the coming weeks.
Contact: Rory Grant 0475 741 007
More information is available on the ABA’s Royal Commission page.
Australia’s banks supported their customers as the country entered the COVID-19 pandemic and they continue to support them on the way out. As the initial wave of 6-month loan payment deferrals come to an end, banks have begun to contact customers for their 6-month assessment and to discuss the next stage of support and assistance. … Read more »
Helping businesses to remain viable and keeping people in their homes is good for everyone.
“These figures show there are some green shoots emerging in our economy and that’s a positive sign.” – ABA CEO Anna Bligh