28 September 2018
Today’s release of the interim report of the Royal Commission into Financial Services, Insurance and Superannuation, marks a day of shame for Australia’s banks.
There are no excuses for the behaviour that has been exposed by the Royal Commission.
Banks accept responsibility for their failures and right now they are working day and night to make things right for their customers.
We will fix these problems and make them right without delay, to earn back the trust of the Australian public.
We will build a banking industry which acts with integrity and is once again respected by our customers and the Australian community.
The industry will respond to the specific findings in the Interim Report through a submission in the coming weeks.
Contact: Rory Grant 0475 741 007
More information is available on the ABA’s Royal Commission page.
“If you’re concerned you are being coerced or taken advantage of financially, I encourage you to contact your bank.” ABA CEO Anna Bligh
“Once conditions ease, it’s important for anyone impacted to know their bank is ready to provide assistance”