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Banking Channel Satisfaction Report – March 2019

Banking Channel Satisfaction Report – March 2019

10 March 2019

Mobile banking is now used by 44.7% of Australians in an average four week period compared to only 22.9% who use branches.

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ABA CEO Simon Birmingham interview on FiveAA Adelaide with Graeme Goodings
14 November 2025

E&OERadio InterviewFiveAA Adelaide with Graeme Goodings14 November 2025. Topics: Black Fridays shopping Scams; Meta and scams ads; Bank account access Graeme Goodings (Host): We’ve got to be aware of scammers every single day, and they’re getting cleverer and smarter all the time, and people continue to fall for their traps. We need to be ever vigilant. With… Read more »

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Media Releases
Banks urge Black Friday shoppers to steer clear of dodgy deals
14 November 2025

Shoppers are being urged to stay alert to the risk of scammers as Black Friday sales kick-off, after almost $40 million was lost to buying and selling scams over the past year. The ABA is reminding shoppers to be on the lookout for:  ABA CEO Simon Birmingham urged shoppers to remain vigilant as scammers are… Read more »

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ABA CEO Interview on ABC Melbourne with Ali Moore
31 October 2025

E&OERadio InterviewABC Melbourne with Ali MooreThursday, 30 October 2025. Topics: Crypto ATMs; scams; cash access. Ali Moore (Host): So now there are calls to ban the ATMs to try and end the scams. Simon Birmingham is the CEO of the Australian Banking Association. Simon, hello, Simon Birmingham (Guest):  Hello Ali, great to be with you… Read more »

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