10 March 2020
Mobile banking (via a mobile or tablet app) proved to be the banking channel with the highest customer satisfaction, with an average rating among the big four banks of 89.6%.
Latest news
E&OE Ali Moore: Yes, if you use a dating app, have you ever thought about how secure it is? And if you ever wondered about the sort of anti-scam regulations that they have to comply with, the big banks say that the rules are not tough enough for dating apps, as well as things like… Read more »
In conjunction with the Australian Financial Complaints Authority (AFCA), the ABA is pleased to announce the appointment of former ASIC Commissioner Mr Sean Hughes as the next Chair of the Banking Code Compliance Committee (BCCC). Mr Hughes served as a Commissioner at ASIC from 2018 to 2023 and brings deep expertise in financial services… Read more »
The CSLR was intended to give basic protection to mum and dad-type investors. It should not be a collectively funded vehicle for removing investment risk from society.