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Banking Apps vs Branch Visits – 2020

Banking Apps vs Branch Visits – 2020

10 March 2020

Mobile banking (via a mobile or tablet app) proved to be the banking channel with the highest customer satisfaction, with an average rating among the big four banks of 89.6%.

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Media Releases
Statement from Australian Banking Association (ABA) regarding the agreement reached on the safeguard mechanism reforms: 
27 March 2023

“The Australian Banking Association (ABA) welcomes the agreement reached today on the proposed safeguard mechanism reforms, given it paves the way for the passing of a critical piece of legislation for Australia.

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Media Releases
Accessible and inclusive banking: Consultation set to begin for accessibility standards review
16 March 2023

“This is about engaging with the entire banking ecosystem in order to ensure the accessibility of the sector’s services are best serving our diverse community now, and into the future.”

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Transcript
Transcript – Anna Bligh interview with Sky News’ Andrew Clennell on SVB closure
13 March 2023

“What is underpinning this bank failure is a number of things, but not least of all, it’s a very niche bank with high exposure to one part of the economy. And that’s the part of the economy that’s been quite volatile and troubled”

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