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Banking Apps vs Branch Visits – 2020

Banking Apps vs Branch Visits – 2020

10 March 2020

Mobile banking (via a mobile or tablet app) proved to be the banking channel with the highest customer satisfaction, with an average rating among the big four banks of 89.6%.

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Anna Bligh Interview Sky News, discussing financial hardship and what banks can do to help
22 April 2024

Tom Connell  Those people with a home loan who have had a fixed rate are getting a shock as they come off that fixed rate. Often as low as two percent and onto the new variable rate that can be as high as six or even seven percent. So how is that affecting people out… Read more »

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Media Releases
Banks remind customers, ‘don’t tough it out on your own’
22 April 2024

​Australians facing difficult financial decisions are being reminded to get in touch with their bank and get the support they need to keep repayments on track.   The Australian Banking Association (ABA) is extending its ‘don’t tough it out on your own’ campaign which was launched last year, with a further round of advertisements to run… Read more »

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Anna Bligh Interview with ABC Radio Brisbane, discussing future of cash and Digital ID
3 April 2024

Steve Austin  Well as you know, the Commonwealth Government has made it clear they consider access to cash a priority for the Australian economy and the country’s largest banks, as well as Coles, Woolworths, companies like Wesfarmers and Australia Post have been trying to put together a short term lifeline for Armaguard, who’s the company… Read more »

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