10 March 2020
Mobile banking (via a mobile or tablet app) proved to be the banking channel with the highest customer satisfaction, with an average rating among the big four banks of 89.6%.
Latest news
On World Elder Abuse Awareness Day the ABA calls for cooperation to combat financial elder abuse
Read more
15 June 2022
The ABA has called upon Federal and State Australian governments to work together to combat the ongoing problem of elder financial abuse.
Media Releases
Australia can bank on growing agribusiness sector
Read more
6 June 2022
In the 12 months to February 2022, ABA member banks lent an average of $4.2 billion to agribusinesses across the country every month.
Media Releases
New paper released to combat Modern Slavery
Read more
31 March 2022
The working paper focuses on the construction and agriculture sectors and seeks to provide a point of reference for banks to operationalise modern slavery risk identification and management.