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Accessibility Principles

5 September 2022

The ABA is currently in the process of reviewing the Accessibility principles to ensure they remain reflective of best practice. Read more >>

Accessibility Principles for Banking Services. The principles within this document ensure banking services in Australia are optimally placed to deliver the best accessibility and inclusive experience for their users. The banking industry is committed to ensuring the accessibility of all banking products and services for all people, including people with disability. The new Banking Code of Practice (Part 4: Inclusive and Accessible Banking) sets out our commitment to provide banking services which are inclusive of all people.

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Media Releases
Mobile wallet transactions skyrocket to $93 billion, as 98.9% of bank interactions take place digitally 
7 June 2023

“Australia has witnessed a phenomenal shift in customer banking and payment preferences in recent years,” ABA CEO Anna Bligh said. 

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Media Releases
Statement regarding today’s decision by the Reserve Bank of Australia (RBA)
6 June 2023

The RBA continues to address the nation’s inflation challenge with today’s 0.25% increase in the cash rate target, to 4.10%.

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Media Releases
Australian banks join new Fraud Reporting Exchange digital platform to help halt payments to scammers 
16 May 2023

Australian banks today launched a new digital platform that will facilitate the quick reporting of fraudulent payments en route or transferred to another bank.

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