27 March 2019
‘Unquestionably good’ means going above and beyond the expectations of customers with products, services and, importantly, behavior.
Latest news
E&OERadio InterviewABC Sunshine Coast3 September 2026. Topics: Upcoming card surcharge ban Tim Wong-See: Now, from the start of next month, credit card surcharge fees are being abolished following a recommendation from the Reserve Bank of Australia. So, all those extra charges that annoy a lot of you when it comes to tap and pay will… Read more »
E&OERadio InterviewFiveAA Adelaide with Will Goodings and Stacey Lee27 August 2026. Topics: How banks are fighting back against scams; Housing market Will Goodings: All right, let’s talk scams. The CEO of the Australian Banking Association is Simon Birmingham. Birmo, good morning to you. Simon Birmingham Good morning, Will, g’day, Stacy. Will Goodings: How big a… Read more »
E&OERadio InterviewInterview on ABC Radio Riverland26 August 2026 Topics: Small and medium business scams; Tips to avoid scams Matt Stephens: This is a stat for you: four in five small and medium businesses say they’ve had a scam attempt on their business in the past 12 months. Four in five. The Australian Banking Association has… Read more »