27 March 2019
‘Unquestionably good’ means going above and beyond the expectations of customers with products, services and, importantly, behavior.
Latest news
Transcript
Transcript – Anna Bligh interview with ABC RN’s Patricia Karvelas on bank regulations in Australia and financial hardship
Read more
30 March 2023
“Australian banks are certainly better equipped now than they were in the GFC. They’ve got 2 to 2.5 times the capital reserves put aside for a rainy day than they had in the GFC”
Media Releases
Statement from Australian Banking Association (ABA) regarding the agreement reached on the safeguard mechanism reforms:
Read more
27 March 2023
“The Australian Banking Association (ABA) welcomes the agreement reached today on the proposed safeguard mechanism reforms, given it paves the way for the passing of a critical piece of legislation for Australia.
Media Releases
Accessible and inclusive banking: Consultation set to begin for accessibility standards review
Read more
16 March 2023
“This is about engaging with the entire banking ecosystem in order to ensure the accessibility of the sector’s services are best serving our diverse community now, and into the future.”