Banks are here to support you: don’t tough it out on your own
24 November 2022
The ABA recently visited regional Victoria to see the impact of the recent floods first-hand.
The tour of Rochester and Echuca was set up to share the support available by banks and encourage customers affected to contact their bank.
The ABA also gathered feedback from impacted bank customers and the local community to hear what further help banks can offer to assist people to get back on their feet.
ABA team members unofficially attended a town hall meeting held by the Insurance Council of Australia as observers.
They also visited businesses damaged by the floods, including local bank branches, and provided information to on-the-ground financial counsellors and governmental emergency agencies so they could best support those affected.
After the floods: images of Echuca and Rochester
Latest news
Chris O’Keefe When it comes to cash, 424 bank branches have closed, or 11% of Australia’s overall branches. This included 122 branches in regional and remote areas plus a further 718 ATMs were shut down or removed during the same period. So they make it hard for us to use cash, both businesses and banks,… Read more »
Jenny Marchant Your biggest cost is probably your rent or your mortgage, and they’re probably also the bills you’ll move heaven and earth to pay if you have to, because we all need somewhere to live. But the number of mortgage holders struggling with payments is increasing. If you find yourself in that position in… Read more »
Banks are continuing to play their part to protect Australians from scams, as the industry welcomes a new report showing scam losses fell by 13 per cent last year. The Australian Banking Association acknowledges the release today of the 2023 Targeting Scams Report by the National Anti-Scam Centre. Whilst there was an 18.5 per… Read more »