Banks are here to support you: don’t tough it out on your own
24 November 2022
The ABA recently visited regional Victoria to see the impact of the recent floods first-hand.
The tour of Rochester and Echuca was set up to share the support available by banks and encourage customers affected to contact their bank.
The ABA also gathered feedback from impacted bank customers and the local community to hear what further help banks can offer to assist people to get back on their feet.
ABA team members unofficially attended a town hall meeting held by the Insurance Council of Australia as observers.
They also visited businesses damaged by the floods, including local bank branches, and provided information to on-the-ground financial counsellors and governmental emergency agencies so they could best support those affected.
After the floods: images of Echuca and Rochester
Latest news
E&OEDoorstop9 News8 October 2026 Topics: Credit card surcharging ban Journalist: The Greens say that to solve this issue, the banks should be paying the credit card surcharge. What’s your response to that? Simon Birmingham: Having a safe, modern, secure payment system does come with huge costs, but banks are already cutting payment fees by around… Read more »
E&OERadio InterviewInterview ABC Adelaide8 October 2026 Topics: Regional banking Nikolai Beilharz: We know bank branches have been closing down, especially in regional areas of South Australia and Australia more broadly, including a number of places that have no local banking representation anymore. Well, a new plan has been put forward by the Australian Banking Association… Read more »
E&OERadio InterviewInterview ABC Illawarra8 October 2026 Topics: Regional banking; Card Surcharging ban Stefan Posthuma: You might have heard that the Commonwealth Bank has announced it’s closing its Albion Park branch next month. That’s despite its recent commitment to not close any regional branches until 2030. You know, this might be a common issue we’re seeing,… Read more »