5 December 2019
Today the Australian Banking Association has released a consultation paper on the use of credit cards for gambling.
Banks have introduced a range of initiatives to help customers better manage their financial arrangements and mitigate harms related to problem gambling – technology solutions such as tools to help customers track their spending, customer directed blocks, trained customer support teams, referrals to support services.
The ABA is seeking views from the public on the place of a credit card and its use for gambling. Currently credit cards can be used when gambling online, however when in a gambling venue of a licenced venue or casino patrons cannot use credit cards or make ATM cash advance on their credit card.
CEO of the Australian Banking Association Anna Bligh said that banks had an important role to play in helping tackle the issue of problem gambling and were seeking feedback from the community.
“For many Australians gambling is a form of entertainment and recreation, however for some it can become a problem that potentially has devastating consequence for the individual and their family,” Ms Bligh said.
“As an industry we are currently assessing a number of options to help tackle problem gambling.
“We are seeking feedback across the community on a number of important questions, which will then help banks as they each consider further reform on this issue,” she said.
The ABA is seeking community views on the following questions:
- What are the risks and concerns associated with gambling with credit cards?
- Should the use of credit cards for gambling be restricted or prohibited?
- If so, should the restriction or prohibition apply to all forms of gambling?
- What are the potential consequences of prohibiting or restricting the use of credit cards for gambling?
- Should there be a transition period if banks choose to implement changes relating to credit cards?
For a copy of the consultation paper click here. Submissions on the topic are due by March 4, 2020. Submissions can be emailed to firstname.lastname@example.org. The ABA requests that submissions make use of empirical evidence as far as possible. A survey option is also available on the ABA website here.
Contact: Rory Grant 0475 741 007
Where credit cards can be used for gambling
|Current state (based on current regulatory requirements)|
|Online and betting apps (facilitated by Tabcorp and Responsible Wagering Australia members)||Credit cards – Yes|
In February 2018 the Federal Government prohibited online gambling operators from offering credit to gamblers as part of the National Consumer Protection Framework for Online Wagering
|Poker machines (in clubs and licensed venues)||No credit cards or access to cash advances through ATMS in gambling areas (see appendix 1 for details)|
|High roller rooms in casinos||Casinos extend lines of credit from their own credit facilities to their customers in VIP rooms, but they do not provide credit cards in those areas|
|On-track – horse racing and greyhound racing||No credit cards or access to cash advances through ATMS in venue|
|Lottery tickets/online and in-venue||Credit cards – Yes|
|TAB outlets||Credit cards – No|
More than 57,000 customers have received hardship assistance during recent lockdowns across Australia.
“Many people don’t realise how prevalent financial abuse is and that it may be a red flag for future violence.”