Skip to main content
Financial Assistance Hub

AP+ update to debit cards with eftpos on mobile wallets

AP+ update to debit cards with eftpos on mobile wallets

30 December 2024

Australian Payments Plus (AP+) has made good progress on its technical update to debit cards on mobile wallets. The update will ensure consumers can continue to make payments via eftpos from 1 Jan 2025. However, a small minority of consumers will need to remove and re-add their debit card to their mobile wallet.

AP+ and the Australian Banking Association (ABA) urge everyone who has received a message from their bank about updating the debit card in their mobile wallet to do so before 1 Jan 2025.

On 18 December AP+ released a statement informing consumers about an update being rolled out to eftpos on some debit cards in mobile wallets to ensure payments via eftpos process as normal from 1 January 2025. It is expected approximately 60,000 active cards1 will not be updated automatically. Card issuers have been contacting their potentially impacted customers asking them to apply the update themselves by simply removing and re-adding their debit card.

Lynn Kraus, CEO of AP+ says ‘I urge anyone who has received a message from their bank to update the debit card on their mobile wallet to do it today. Removing and re-adding your debit card is a quick fix that will ensure eftpos payments process as normal from 1 January 2025.’

Anna Bligh, CEO of the ABA says ‘Whilst banks have been proactively reaching out to the small group of customers impacted, some are yet to take the required action. It’s a straightforward process that will only take a matter of minutes and will ensure your debit card can continue to make payments into the new year.’ 

1. Cards unable to be updated which have been used in the last three months.

Contact: Benn Ayre | [email protected] | 0428 342 325
Twitter | Facebook | LinkedIn | www.ausbanking.org.au

Latest news

1 / 3
Media Releases
Joint Statement: Funding extension for Armaguard 
14 July 2025

Major banks and major retailers have reached an agreement with Armaguard to extend their financial contribution for a further six months.   This will see Armaguard receive an extension of $25.5 million from July to December. This is in addition to the approximately $50 million already provided over the last twelve months to support cash distribution across… Read more »

Read more
Media Releases
Banks strengthen support for customers facing financial difficulty
8 July 2025

The Australian Banking Association (ABA) has released an updated industry guideline setting out best practice for banks when assisting customers experiencing financial difficulty. The updated guideline reflects the industry’s ongoing commitment to support customers when they need it most. ABA CEO Anna Bligh said this guideline builds on the existing obligations as well as the… Read more »

Read more
Transcript
Launch of Confirmation of Payee
2 July 2025

ABA CEO Anna Bligh: Well, here we are on the front line of the fight against scams. This is one of Australia’s largest banks, and the team of people here talking with customers, trying to protect customers and fight against scammers. Today, here we are launching a new piece of technology called Confirmation of Payee…. Read more »

Read more