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Banking Code of Practice Version: Oct 5 2021

5 October 2021

This is the October 5 2021 revision of The 1 March 2020 Banking Code of Practice.

This is the current version of the code and supersedes all previous versions of the code.

Learn more about the Code here.

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Transcript
Interview on ABC Radio Sydney on surcharges
4 September 2024

Craig Reucassel (Host): It’s also there was a bit of an inquiry into banking in parliament last week, NAB boss Andrew Irvine complained that he’d paid a 10 per cent surcharge when he bought a cup of coffee in Sydney. Surcharging has been outlawed in parts of the United States, Canada, Europe and Britain. Is… Read more »

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Op-Ed
Why Australia’s whole-of-scam-chain approach is key to winning the war against scammers
3 September 2024

One of the most alarming consequences of the recent CrowdStrike technical outage was how quickly scammers moved to take advantage of it. Within 24 hours, the Australian Cyber Security Centre had issued a warning to Australians about the potential risk of scams. Scammers pounced, impersonating CrowdStrike and Microsoft employees to trick people into providing remote access to… Read more »

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Media Releases
Supporting small business to repay debt
2 September 2024

The Australian Banking Association (ABA) has collaborated with Chartered Accountants Australia and New Zealand (CAANZ), CPA Australia (CPA), and the Australian Taxation Office (ATO) to create a support-based factsheet for small business customers who might be struggling to make repayments. Many things can cause a business owner to have difficulties repaying their debts and it’s… Read more »

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