Skip to main content
Financial Assistance Hub

Banks bolster efforts to help businesses bridge the gap to Jobkeeper

23 April 2020

Today the Treasurer met with the CEOs of ANZ, NAB, Westpac and the Commonwealth Bank who agreed to bolster their efforts to prioritise any business needing funding to bridge the gap until the first Jobkeeper payments are made in May.

It was agreed special hotlines would be set up to help manage the applications from businesses. Banks would also bring Jobkeeper-related applications to the front of the queue and work with the ATO to accelerate the assessment process.

Banks have already granted more than $700 million worth of loans to businesses to help them through the crisis. The industry has a range of support to small businesses affected by COVID19, including six month deferrals on loans attached to the business, extending existing lines of credit and waiving fees and charges.

“From today banks are bolstering their efforts to fast-track any outstanding applications from businesses seeking funding to help them pay staff until the Jobkeeper supplement is paid in May.”

ABA CEO Anna Bligh

Australian Banking Association CEO Anna Bligh said that banks are working tirelessly to process applications as quickly as possible, however more needed to be done in order to ensure businesses met the deadlines for eligibility for the Jobkeeper program.

“Throughout this crisis banks have worked hard to ensure they keep businesses afloat and keep people in jobs, with more than $700 million already lent to businesses to help see them through the pandemic,” Ms Bligh said.

“From today banks are bolstering their efforts to fast-track any outstanding applications from businesses seeking funding to help them pay staff until the Jobkeeper supplement is paid in May.

“A dedicated hotline will be set up by each major bank to help service the businesses requesting this important lifeline,” she said.

Other ABA member banks are looking to take actions relevant to their own customers.

ENDS

Contact: Rory Grant 0475 741 007

Latest news

1 / 3
Transcript
ABA CEO Simon Birmingham transcript of interview on Sky News with Ross Greenwood
21 June 2026

E&OETV InterviewSky News Business Weekend with Ross Greenwood21 June 2026 Topics: Economic contribution of banks Ross Greenwood: Well Australia’s banks, love them or loathe them, they are a necessity. We need them strong to provide the security for lenders and depositors. We need them well-regulated to keep them from again putting profit ahead of their… Read more »

Read more
Speech
The value of banking: ABA CEO Simon Birmingham’s address to Banking 2026
17 June 2026

ABA CEO Simon Birmingham delivered the following introductory remarks ahead of a panel on the value of banking to the Australian economy, launching new Mandala research, at the 2026 ABA Banking Conference. Our piece of work that has been released today, Mandala providing the intellectual backdrop and analysis to support us in this, the essential… Read more »

Read more
Media Releases
Economic contribution of Australian banks laid bare in new report
17 June 2026

Surging household ownership of Australian banks, record lending to first home buyers and strong competition helping mortgage holders save up to $2,000 a year are some of the findings of a new report released today. ‘The essential infrastructure: How Australian banks power the economy’ produced by Mandala on behalf of the ABA finds: ABA CEO Simon… Read more »

Read more